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  1. Diploma

    Graph profile info missing after around 1930 every day

    Yes! Tesla have offered Powerwall 2 since end of 2019 and I think some Powerwall 1’s since 2016 via a local distributor called Rubicon. Great product and super pleased.
  2. Diploma

    Graph profile info missing after around 1930 every day

    Fixed! Thanks again @getakey
  3. Diploma

    Graph profile info missing after around 1930 every day

    Solved! Thank you @getakey! Swipe down on IOS also forces the graph to update. And then the info comes through! Thanks you!
  4. Diploma

    Graph profile info missing after around 1930 every day

    T Thanks @getakey. Reserve set at 3%. No TOU or peaks enabled. Once the graph is moved to the next day it looks “normal” again!
  5. Diploma

    Graph profile info missing after around 1930 every day

    Have single power wall installed. Recent upgrade to version 21.35.0. New app operating. Every day graph profile looks correct up to 1930 / 2030 ish. Then graph drops to zero until midnight. Anyone else experience this?
  6. Diploma

    Advanced TOU option not available?

    Thank you all - I have emailed the installer to ask Tesla the question - the system has been operational since March so there is plenty of data on hand.
  7. Diploma

    Advanced TOU option not available?

    Hi Brett It went live in March. So it’s not a new installation. I have just got it approved for export and noted I am now on a TOU tariff so wanted to enable this functionality.
  8. Diploma

    Advanced TOU option not available?

    Good day. On the Tesla App under customize, I have two options. 1. Backup-only 2. Self-powered. I understand you can also get Advanced - Time Based Control. Any idea how to enable this “Advanced - Time Based Control” setting? We are based in Johannesburg, South Africa. Is it simply a...
  9. Diploma

    PW2 Software Update 1.48.0?

    Hi @charlesj Greetings from way down South. I see the update now carries some explanation. Updates to South Africa and Japan grid support. Not sure what that means but will continue to test. I am having a high Hz issue when on backup mode. Not sure of the specifics re the problem you are...
  10. Diploma

    PW2 Software Update 1.48.0?

    Looks like a software upgrade. New version 1.48.0. Pushed sometime over the last day or so. Any update on what has changed? Unfortunately no update notes included. Expecting an update to cover PW high Hz output when on backup (frequency). Any insight re software update appreciated.
  11. Diploma

    Frequency of PW2 in backup mode

    Solved - yes, a call to Tesla via my installer would appear to have solved the issue. My observation was that it took a little persistence and insistence. The SE Inverter and Powerwall Settings need to talk to each other most closely. Certainly 55Hz is too high. Not sure what Joe Public does if...
  12. Diploma

    Frequency of PW2 in backup mode

    Thank you - will do. Will post the update.
  13. Diploma

    Frequency of PW2 in backup mode

    Hi All. Recently we had a power outage and the Powerwall took the load on backup. However the UPS’s in the house continued to complain re power quality even once the PW was delivering power to the house. This was new as previous outages left the UPS’s happy once he PW had taken the load. On...
  14. Diploma

    Powerwall 2 / Solaredge - no solar power during outage

    I have been told a firmware update in Feb will resolve this. Apparently this is due to ‘islanding’ protection?
  15. Diploma

    Battery self consumption across all three phases with 1p PV?

    Miimura - thank you - think you are spot on! I have spoken with the installer and we are installing additional CT's on the other two phases. If that does not work we will look at a single CT across all three phases in order to get the net position / supply consumption. Does anyone have any...
  16. Diploma

    Backup Mode vs 100% Self-Powered Mode

    GenSao Where did you get the table re charging and discharging priorities? My PW starts to charge and then appears to get distracted and moves to discharge under the net usage priority - this before the battery has fully charged with Solar.
  17. Diploma

    Battery self consumption across all three phases with 1p PV?

    Tesla Gateway 2 on 3P with single phase Tesla Powerwall 2 and single phase SolarEdge Inverter (5kW) I have recently taken delivery of the following: Tesla Gateway 2 wired into a three phase installation - Red, White and Blue Tesla Powerwall 2 wired into the red phase, Essential / Backup...