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I just had the joy of going through a similar experience.. I discovered I had a slow leak after getting my car back from being detailed. I could have easily drove to a local tire shop but decided to put in a service request via the Tesla app. My tire was delivered to Tesla SC and they told me...

Sorry I really didn’t mean to make you worry! I just had a heck of a time getting things right and wanted to give a heads up to anyone before they possibly go through the same experience. I’m one of a few, that’s for sure. The car will be super fun to drive and things like acceleration boost...

Quality has improved but make sure to thoroughly check everything at delivery, even the undercarriage (mine had pre-existing cracks in the rear shield.. that I noticed after delivery). With paint, make sure there’s no chips, dents or mismatched colour (primarily affects white paint). If the...

Ditto... I had very similar issues (+ paint pool defect & damaged parts, fortunately no new chips). The work was performed by a Tesla approved shop. I dreaded getting my car back because it had something new that wasn’t there before. At one SC appt, they chipped my screen protector but I didn’t...

I just wanted to warn anyone waiting for warranty repairs (aka any defects you find when you take delivery) or you plan to pick up your new car in Vancouver/Lower Mainland. I picked up my Y at the Great Northern Way location (Vancouver) in Q3. It had a few issues but nothing as glaring as...

Definitely B.S. The alignment won’t get better on its own. I picked up my Y at the end of Sept. My alignment was off right away. It took over 1 month to get an appt at my local SC. The steering wheel was off right at first then off to the left after the alignment. I drove for a couple weeks...

No thanks, not necessary. That’s the law in my area (it’s likely different in yours), and the reason why they have insurance. I know you disagree and that’s fine. The shop hasn’t given a resolution so you might have misread that. Cheers

Unlikely as it’s held in by a large circular clip. Just spoke with a lawyer. If the car is in their care and they’re working on it, they’re liable for any subsequent damage that’s caused, regardless of how it happened.

First off, my experience with Tesla service has actually been pretty good so far, except for the damage to my screen protector (thankfully it was applied, otherwise I’d have a nice chunk out of the screen) and dirty boot marks all over the car mats and carpet (like seriously do you need to move...

Yep likely

Thank you for posting pics of the cover on your MY (your undercarriage is so clean!). I have a LR with 20’s, just over 1,600 miles. I dropped by my local service centre today. The service rep agreed it was odd to have similar cracks on either side when I haven’t hit anything... Anyway...

Took delivery of a MY at the end of the 3rd quarter. Still waiting to get minor body repairs done.. I happened to look at the undercarriage recently and there’s 2 cracks in the cover located in line with the rear tires. Both cracks are in the same spot on either side. I plan to drop by my...

Big congrats!! What a relief, right?! That’s great you installed the hitch on your own. Only 1hr install is impressive. Is that the Kuat 2.0 rack? Enjoy!! I also have an upcoming 2.0 delivery.. I can’t help but feel anxious about it. Lol

I feel your pain! My original order was early March, refused 1st VIN at the end of June. Been without a car since then because I sold it the day before as I assumed I’d be driving away with a new one. I never would have thought a brand new MY would have more (5x more) flaws then my 4yr old suv...

I'm also waiting for my 2nd VIN as well; new order placed 7/12. I received 2-4 week text msg on Aug 25 and nothing since. I just read that west coast deliveries (other than CA) might be delayed so who knows. At least for my first VIN I got a 1 month notice. Anyway, good luck with your delivery!!

I live in a townhouse as well, with 125 amp service; similar major appliances (dryer & heat pump) but I have a gas range. Primary heating was previously baseboards. After the heat pump was installed, I don’t use the baseboards anymore w/exception of 1 occasionally during winter time. With my...

Thank you, @Stach. Promptly ordered a bunch of accessories (vinyl console bundle, screen protector, door handle trims & charging port wrap) that I was holding off ordering in case I found a code..

I changed my SA after I rejected delivery (MY) at the end of June. I walked into another SC and spoke with a SA. I explained to him that I didn't have a good delivery experience and wondered if someone could help me out. He explained that each customer is paired with an SA and Sr. Operations...

I placed my 2nd order on 7/12 - Black/Black, Inductions + Hitch; account details were greyed out until last week, I emailed my SA that day and he resolved it from his end; magically today I received 3-6 week text. I’m pretty sure my account being in that weird state had something to do with the...

I also debated btw 19” vs 20”.. My original order was for white/black 19” LR AWD. When I finally decided I wanted Inductions, they increased the price to almost $76K Cdn. I also wanted the tow hitch but it wasn’t worth paying the increased price + upgrades. I was supposed to take delivery end...

Ah, that makes sense. I agree, the correction/coating made a huge difference. Thanks again and enjoy your car!

Thanks for sharing! Looks great! I rejected a white LR AWD at the end of June and put in a new order, but changed to black ext and upgraded to Induction wheels & tow hitch. I wasn’t sold on black paint but I think it looks great, esp with ceramic coating. I noticed you didn’t get ppf... any...

Last week I recently refused delivery of a MY, VIN 19xxx... delivery experience and issues posted here. Hopefully it isn’t the same vehicle..

Yes, understood! I figure with Q2 over, I'll likely be waiting longer especially with delivery in Cda.

I can totally relate to how it feels not being able to drive home!! It was extremely busy at my delivery too.. Good for you for refusing delivery. I hope all goes well with your next VIN!!

Hey OP, thanks for sharing your experience. Big congrats on accepting your 2nd VIN! It looks great! I think your car has the best aligned rear seats that I've seen so far. I recently refused delivery of my Model Y and wanted to know what to expect as far as timeline for the replacement to...

Wow terrible.There's another post about how Tesla dropped off their car at their house without notice. Tesla is really, really pushing Q2..

Very interesting. I hope that goes well for you!!

Oh man.. I read lots of other posts about VIN’s being reassigned. That’s frustrating. I really hope you get your new replacement soon!

Thanks for your reply. So... it sounds like I won't get any response lol. I know what you mean about waiting to get fewer issues. I too, have been using my bicycle to get around lately but some grocery trips require a car. Curious, long did it take before your old VIN disappeared from your...

I refused delivery of my Model Y recently, mainly due to a paint defect on the hood and both bumpers were a different shade than than the rest of the body. It had several other exterior issues as well. I’m entirely new to the Tesla buying process. I emailed my SA to ask approx how long it take...

Hi All, First time posting here on TMC.. I’ve been following this thread in quite detail and appreciate all the tips that people have posted for their Model Y delivery etc. Here’s my delivery experience: My Model Y order: Build: White/black, LR AWD, Gemini 19” wheels Order placed: Mar 2, 2020...