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What seems to be missing from this threat is that insurance seems to be the the root cause of the issue. This doesn't mean Turo is justified in treating hosts and guests poorly though. The insurance industry is old school and very complicated, even when dealing with insurance companies directly...

Glad you're both well! Which body shop did the car go to? That could also affect the total loss v. repair answer. ICBC is definitely a different beast than normal car insurance companies!

Is the issue Sentry Mode not working or the videos not being backed up to cloud? If the latter and if you find that the clips aren’t getting completely transferred before the car powers down after you park or before you leave you can use the Tesla app to turn on the Climate control. This will...

Hey Cerealzealot, Sorry to hear about your accident. We hope you get back behind the wheel of a a Tesla in no time. It is better not to post the video publicly as that might invalidate it as evidence. Call (again) and ask to speak to their claims adjusters, that usually helps.

that's lucky! thanks for sharing. do you view your dashcam videos a lot?