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A Tesla service technician came to my house today and installed a refurbished SolarEdge inverter. It works, and my solar system is producing electricity again after 82 days of down time. Hurray!

I just got off the telephone with Tesla home energy maintenance scheduling. A technician will install the warranty-replacement inverter at my home three weeks from now. I will have been without electricity production for a total of three months. Just so people know, the correct phone number to...

Tesla Scheduling called me from California on April 16th, presumably because they have received the new inverter from Solaredge. Unfortunately, there was no caller ID, and the Hiya app marked the call as suspected spam (usually it's right). I didn't answer, and the Tesla caller left a voice...

Just to add another aspect of my experience, Tesla recently notified me that on May 1st they will charge me for 58.68 kWh of electricity production they attribute to the month of March. My system produced no electricity throughout the month of March, due to the broken inverter. The Tesla Billing...

There's definitely no reimbursement for lost production.

Solaredge, branded "Solar City."

I was able to arrange for a Tesla technician to come to my home on March 25 and inspect the system. He determined that the inverter needs to be replaced (we were originally told by Solar City that these last about 10 years, but ours is 6 years old). I called Tesla Service two days ago to inquire...

Thanks very much for this number. I was able get through just as they opened (6:00 am PST) and arranged to be called by a technician to visit my home. no one ever responded to my service request using the Tesla app.

Yes. The breaker has not tripped.

Our Solar City solar panels have produced zero electricity for the past 10 days (roof is clear and weather mostly sunny). I submitted a service request last week, but there's been no response in about 5 business days so far. This happened last winter and we were without electricity production...

Elon may think smart watches are old-fashioned technology, but I find my Apple Watch very useful. It's high time Tesla implemented an Apple Watch app to accompany its iPhone app, especially since recent software updates force us to launch the iPhone app before we can start driving. That's really...

Nathan, the Model 3 has a 12-volt cigarette-lighter-style power socket in the main console, rated at 12 amps. Would this help? I use it to power my tire inflator, but with the right adapter perhaps it would power your laptop.