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Yes that was my thought too. Given the car is all wheel drive, I was surprised that the rears had warn as much as that in so little time. However, I mentioned that to Tesla and they confirmed that the car engages only the rear motor for the majority of the time, especially when driving...

Yes thats a good point actually. Must have been like it for some time considering how badly warn they were on that inside edge! However too late to do anything about it now and will just have to keep a closer eye out for this from now on.

Yes that is very true! I have also curbed the fronts a couple of times too 😩

My M3 LR from September 2020 has now done 17.5k miles but I happened to notice the other day that there is uneven wear on both fronts with the inside edges completely bald. I dropped into KwikFit just to get them to check all the types and they concluded that the fronts were illegal and the...

I had my M3 LR on charge last night and this morning I checked the app 10 minutes before my planned departure and the SoC was at the expected 81%. I then used the app to put the car into defrost mode. 10 minutes later the SoC was at 78%. I thought it would be using shore power for the...

I was on Octopus Go from October 2020 at 13.8p peak and 5p off peak. However I moved house in September to just next door and switched to Go at the new address and now I am paying 24.8p peak rate which is bordering on not being viable just to get the 4 hours at 5p for charging. Trying to...

In my experience sending a Twitter DM akways gets a reply and normally within a couple of hours and well into the evenings and weekends. I have always had an amazing customer service experience from the Octopus team unlike other suppliers!

Same just happened to me last week after picking up my M3LR at Southampton docks last September. Had 480 miles still to use but managed at the last minute to use another 100 by going out of my way to the SCs at Norton Park and Havant. My requests to Tesla to extend the expiration date due to...

Yes mine is leased direct with Tesla

My M3 LR from September 2020 is leased direct from Tesla and I received the EAP trial email today. I am also able to purchase the upgrades in app if I wanted to.

Yes suppose when you put it that way it’s not worth worrying about. I just don’t like to let free stuff go! Until recently I would drive out of my way to shop at Tesco to get free charging while we shopped for 30 minutes or so. Then I realised it was only saving me pennies on topping back...

Just got this reply from Tesla! Miserable gits! How hard can it be to offer some actual customer service and extend by a couple of months!

I think I’m going to rebook my appointment at the Winchester SC to resolve the rear door alignment issue I reported on collection back in September. I cancelled the original appointment in January due to the travel restrictions and I couldn’t justify a 100 mile round trip just to fix a mere...

Ahh I will try again in that case. I wasn't aware of that email address. I used [email protected] and got this response: The terms and conditions for the referral code is that the miles are valid for 6 months. At the moment there is no news on whether we are going to be extending the...

I was given the free 1000 SuperCharger miles by using a referral code when I took delivery of my M3 LR back in September. Due to lockdown and travel restrictions I still have almost 500 left to use and these are due to expire on March 11th. I have tried contacting Tesla CS to see if they would...

I have had the same customer service experience with them when trying to engage via email which they heavily promote as their ‘amazing email service’. I was either getting replies up to 2 weeks later or had to give up and call them instead but having to wait in the queue for over 30 minutes...

I made the decision to cancel my appointment next week because I can’t see it being deemed as essential travel. I’ve waited 3 months already so I’m sure I can wait a couple more.

Mine was originally booked in as a mobile appointment back in September but then they cancelled it saying it needed to be done at a Service Centre. Wasn’t prepared to drive a 200 mile round trip to Bristol at the time for which is essentially a minor cosmetic issue so I said I would wait for...

In my experience, using the word “Dial” instead of “call” works more reliably and pause slightly between first and second name. However just saying “Hey Siri call Mum” seems to work a lot more better for me.

Winchester SC finally opened this week and they called me on Wednesday to book me in to get my door alignment issue fixed. The appointment is booked for Friday 22nd January. However I’m not clear if the current lockdown rules permits me to do this. It will be approx 100 mile round trip from...

Indeed! I have just sent a chaser text to them so fingers crossed.

I did receive this text message from them on 7th December out of the blue having not heard anything since late September. Hi Jonathan, hope your well and keeping safe. Just a quick sms to advise Tesla Winchester is aware of your concern and will make contact with you as soon as the site is...

I am still waiting for an appointment for the issue I reported during M3 collection in September. It’s an alignment issue of a rear passenger door. They wanted me to drive a 200 mile round trip to Bristol SC from Poole but I said I’m happy to wait until the Winchester SC is up and running...

I picked up M3 LR on 8th September and the only issue I found during my extensive inspection was a misalignment of the right rear passenger door. Other than it’s been perfect. I reported the misalignment on the day of collection and initially they were going to send out a mobile ranger to...

So I changed my Tesla account password this evening. Then had to re-pair my phone as a key. Went out for a 20 minute drive and plugged back in on return. Screen in car and app shows charge scheduled to start at 00:30 and so far 2 hours later after plugging no sign of it starting before that...

Ok will do. Thanks Just spotted more charging notifications on my iPhone an hour after I stopped it earlier. Has now fully charged back to my set charge level in peak time!!

No I haven’t tried that but certainly will try that next. However I’d have thought that Tesla checked the logs for signs of the charging being commanded to start via the API. The two apps I have using the API is TeslaMate and Watch App for Tesla. Worth a go though. Thanks.

Ok toggled the settings to Off and back to Scheduled again before departing. Just got back, plugged back in and charging started immediately again!! Checked settings in the car and the schedule had flipped to Off. Stopped the charge manually and now enabled the Scheduled charge again. This...

Ok I will give that try. Just popping out to collect our grocery order so will try toggling the scheduled setting to off and and on again and see if still wants to charge when I plug back in again.

I though I would raise this issue with Tesla and today I received the expected response: Good afternoon Mr. Gunner, we are currently investigating your scheduled charging, I have reviewed log data for the timestamp supplied( Nov 21,2020) and we can see that the charge cable was inserted at...

There is no button on the handle of the blue Type 2 cable supplied with the car. It does have one on the UMC cable though but this isn’t for use with untethered charge points.

Yes same thing has happened to me a few times whilst charging on a Pod-Point at Tesco. Had to use app to stop charging and unlock the charge port. Option was either greyed out on screen or command ignored.

Yes possibly but the schedule is set in the car and not on the charger itself as Pod-Point currently has no capability to do this itself. I might try disabling the schedule tomorrow to see if that makes a difference. I guess it might be trying to keep it topped up all day though.

My Model 3 charged in the early hours between 12:30 and 4:30 to 85%. It’s been left plugged in all day to my Pod-Point home charger but when I went to drive around 5pm it had dropped to 83% Sentry mode is disabled whilst at home so I’m not sure why it’s lost so much sitting on my driveway. I...

Ok thank you. I was told by Tesla that a Service Centre in Winchester is opening very soon and have postponed my scheduled visit to the Bristol SC tomorrow to sort a door alignment issue I reported during my collection in Southampton on 8th September. Sounds like I might have a longer wait...

Is that a showroom or service centre or both?

I have a service appointment booked to fix a rear door alignment issue which I noticed during my collection from Southampton on 8th September. I have been told I need to go to the Bristol SC on the 15th of October to get this fixed which is not ideal as I live in Poole. The Winchester SC would...

Is that actually in Winchester? The Tesla location map shows it being in Eastleigh!

My switch from British Gas to Octopus completes tomorrow and I already have a SMETS 2 smart meter so fingers crossed they start getting meter readings immediatly and every 30 minutes. Hopefully I can then move onto the Go tariff quickly because the standard Octopus one is more expensive than...

I picked my M3 LR from Southampton on 8th September. Went through my comprehensive checklist and the only issue I observed at the time was a misalignment of the rear passenger door. Booked a service appointment which I was initially told would be handled by their mobile service team but...

When I entered my home address in Poole, Dorset it didn’t offer the mobile service but suggested the nearest SC as Bristol or Heathrow. I contacted Tesla and they asked me to enter the request in the description of the issue and they will then schedule a mobile service visit. Expecting a call...

Ok thanks - do I have to call them to ask for a ranger visit? See no option in the app.

Does anybody know if the fixing of door misalignments can be done by a mobile ranger visit or will I have to take to my nearest SC which would be a 200 mile round trip! I didn't seem to have the option to have someone come to me to fix it in the app. Makes me think I should put up with the...

Picked up my M3 LR today from Southampton. Arrived 10 minutes before my allotted time and I was the only customer there to my surprise. Car looked almost perfect other than a couple of places with glue residue. There is a slight misalignment of one of the rear doors but wondered if I need to...

RCC Asia has just arrived into Southampton and minutes later I received an email from Tesla confirming my collection for this coming Tuesday. So to me this confirms to me that the RCC Asia did have my M3 on board all along as Tesla told me a month ago.

Thats great news and a relief! Thanks.

Just phoned Tesla and they tell me that my M3 LR AWD that was / is on the RCC Asia is still scheduled for me to collect on 8th September in Southampton. So I assume this means that the RCC Asia must be bringing in Tesla's into Southampton on Friday - unless another ship is bringing them across...

That's concerning as my M3 was supposed to be on the RCC Asia and am scheduled to pickup in Southampton next Tuesday!

Ok thanks. Fingers crossed.

Ok thanks. Suspect I will need to widen the seal to get the UMC’s plug cable to fit and close the cover