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Hate to renew an old thread but I just received the message last week. Maybe they've identified more vehicles with the potential issue (Dec 2020 delivery). I just saw the TSB so hopefully that's it.

On my new MY, I said "turn on the heated steering wheel" and it didn't say "command not supported" so I'm hoping it's a sw update. We will have to wait and see what Elon was talking about.

How long did Tesla take to get back to you if you emailed Tesla Finance to shop around for another rate other than the standard 2.49% US Bank?

I've been checking my account frequently from my order on 11/7 (Maryland). Yesterday there was a 77XXX VIN in my account. I thought I read that they aren't texting VIN updates but I can't find where I read that. I'm still waiting to hear back from my SC on actual delivery timeframe.