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  1. C

    Tesla online used car purchase MAJOR ISSUES

    The rep let me know a full refund was approved. It took some time, but it seems they realized this particular car was more damaged than it should be- per their policy.
  2. C

    Tesla online used car purchase MAJOR ISSUES

    This is 100% correct. There are numerous scratches in excess of these limits. I didn’t even post all the pictures. There is also an area which was very poorly fixed...one of the worst patch jobs I’ve seen/felt on a used car. This amount of damage is not acceptable in my opinion, however if they...
  3. C

    Tesla online used car purchase MAJOR ISSUES

    Not sure I’d accept that car after seeing/feeling how the rear quarter panel was repaired. Plus the rear bumper and front fender will need to be repainted as well. I would be happy with a credit for a new one...we will see how their management responds (if they respond)
  4. C

    Tesla online used car purchase MAJOR ISSUES

    Appreciate your insight and I totally concur. Here’s a few pics. The rear bumper was very bad in real life...the side panel repair also bad
  5. C

    Tesla online used car purchase MAJOR ISSUES

    Thanks for the advice...I’m going to do just that. The part that sucks is that I love Tesla overall...I own the stock and would have been a happy with credit for another car
  6. C

    Tesla online used car purchase MAJOR ISSUES

    Yes the damage is definitely beyond what their language states as “wear and tear”
  7. C

    Tesla online used car purchase MAJOR ISSUES

    Thanks for the reply. The car was granted an extended warranty by Tesla which I figured is sort of like a “certified” car. I’ll keep following up, but so far they won’t even call me back and the rep says nothing can be done. This sort of experience and then response really is a weak pint for...
  8. C

    Tesla online used car purchase MAJOR ISSUES

    I recently found a 2017 model S online which checked all my boxes and immediately made the move to purchase online through the Tesla website. I’ve been waiting for the right one to pop up and was super excited to get into my first Tesla (huge Elon fan). Unfortunately, my experience with buying...
  9. C

    To MCU2 or not to MCU2?

    Interested in this as well