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  1. J

    Model S: Frustrating experience with Tesla Roadside Assistance

    Feb 26th - My frustration continues - Tesla never contacted me to repair the damaged charge port on my car due to the faulty Supercharger cable. The local Tesla service center phone system leaves you no option to actually talk with anyone. I started a new service request through the Tesla App. I...
  2. J

    Model S: Frustrating experience with Tesla Roadside Assistance

    Thank you for the information - I will start with the Manager of my closest Service Center
  3. J

    Model S: Frustrating experience with Tesla Roadside Assistance

    I have considered submitting a reimbursement request from Tesla, but I do not know who to submit this information too.
  4. J

    Model S: Frustrating experience with Tesla Roadside Assistance

    It will not discourage me - but I am sad this was my first experience with a road trip and Tesla support. My wife on the other hand has no desire to take a road trip in a Tesla again.
  5. J

    Model S: Frustrating experience with Tesla Roadside Assistance

    Hello, This is my first time posting and I am a new Model S owner (I took delivery early December 2020) I have enjoyed my Model S and the driving experience for the last two months and decided to take it on a road trip. I did have some range anxiety and wanted to see how my Model S would...