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  1. S

    Time Base Control not a good recommendation??????

    Tesla recommends Time Based Control to maximize your saving. My installation is 48 panels and 2 power walls over the last several years I used Self Powered. However I thought I would give TBC a try. I am a PG&E TOC Rate C customer using MCI. What is going on? My Power Walls are charged to...
  2. S

    Tesla no internet

    When launching the Tesla app on my Android smartphone it is showing old charging data, and then displays "Check Internet Connection". This is recent and happens a lot. I have excellent wifi network, powerwall app works fine, why is the Tesla App doing this. Worked for several years without an...
  3. S

    Tesla app for Android, not connecting to the Internet

    I keep getting that the Tesla App will not update and it is not connected to the Internet on my Pixel 8 Android Phone. Intermittent it comes and goes, but difficult to get it connected back to internet with android wifi. I am connecting via my very strong wifi network, no connection issues...
  4. S

    A Lot of 1 minute outages?

    I have 2 PW, 48 panels. Short outages, this is happening a lot, 6 times in September, I get outages, a few seconds, or one minute. No one in my area is having any power glitches, or spikes. PG&E has load tested, and my equipment is perfect performing perfectly. I have complained to Tesla...
  5. S

    Self Powered vs Time-Based control

    Not sure if this has been discussed but I don't understand the differences and what is best to use to insure you do not have a large true-up bill at the end of the year. I am on the PG&E plan that charges a premium for usage between 4pm and 9pm. Last year I used self powered and with the...
  6. S

    What does pushing the Gateway reset button exactly do?

    I have issues with Tesla energy system, 48 panels, 2 PW's. It seems to be spiking my voltage levels. My utility PG&E has tested the service connection and it is perfect, no fluctuations. Tesla is investigating the issue. I was thinking of resetting the gateway, but can not find any info on...
  7. S

    Dozens of 1 sec outages showing on Back Up History

    Over the last several days, my back up shows literally dozens of 1 sec outages. Also I have noticed some of my LED lights flickering. I don't know if this is somehow related, but something is strange. Below is a screen shot from the APP showing just a few of these. I have contacted Tesla...
  8. S

    True Up billing and credit question?

    I am a little confused with PG&E True-up Detail of Bill and Conditions. My True-up bill will be due in Nov, 2022. My most recent statement through August 09, 2022 shows a Cumulative Energy Charges or Credits for -830.40. PG&E says "Following the True-up, generation credits and usage history...
  9. S

    How to tell after power outage if you are using PW Batteries or if the grid is back on?

    Our power went out and the Power Walls started up providing service. However, now it seems the power grid is back on. How do you tell if you are using the Power Walls or the Grid. This is important because if you have an extended power failure, you need to turn off house A/C, large power...
  10. S

    No Solar Production with Power Outage

    Playing golf today in CA and noticed my solar production was dead, no production. My house was being powered by my 2 power wall batteries. After about 1 1/2 hours solar started working again, charging the batteries, and powering the house. When I got home I discovered we had a power outage of...
  11. S

    My $250 deposit [why can I not get my deposit back?]

    I know that the site says non-refundable, but according to the web some folks are getting the deposit back I am a very loyal Tesla customer installing last year 48 panels, and 2 PW's. It costs a lot of money. It has been a very good customer experience. Anyway, my wife's car, the lease...
  12. S

    PG&E TOU rate plan will not allow me to change plan?

    I am on the TOU every day plan (.Time-of-Use (Peak Pricing 4–9 pm Every Day). I tried to change my TOU plan to E-TOU-D (Time-of-Use (Peak Pricing 5-8 pm Weekdays) E-TOU-D) When I attempted on their WEB site to change my plan they tell me: "ACCOUNT NOT ELIGIBLE There is no...
  13. S

    PG&E usage data does not balance with Tesla App data?

    Ran a spread sheet for 2021 from Jan 1st until Oct 31st using PG&E data on their web site. Long spread sheet hour by hour, day by day, the net total result is -354.87 kWh for the year. The Tesla app shows for the year: Home Usage = 12,336 kWh Solar Energy = 13,108 kWh = -772 kWh Why are...
  14. S

    Using the SolarEdge App, how to tell if you have as bad optimizer, Panels?

    Got permission to look at the SolarEdge App from Tesla. On the layout selection it shows all my panel, optimizers. I have several on one of the inverters that have not produced any solar in over a month, 0. Using the app how do I tell if I have a bad panel, a disconnected panel. I have two...
  15. S

    Hyper Engineering Sure Start in my 3 Ton A/C unit?

    On one of my Trane units, my A/C contractor was doing some service work and noticed this installed. He says it was not installed by Trane so he had no idea how this part got installed. Did Tesla install this in the unit at Solar and Power Wall installation???????? If they did how come in only...
  16. S

    Changing Main 200 Amp Breaker with Power Walls?

    I need a new main master 200 AMP breaker installed in my PG&E meter box. My Tesla Installation has 2 Power Walls. How do I change a main breaker with the Tesla configuration without zapping myself. Is it as simple has turning the Power Walls off. I suppose there is no way around losing power...
  17. S

    How to verify that all my solar panels are working without contacting Tesla support?

    Installed my Tesla Solar system with 48 panels and 2 Solar-edge inverters last December. My issue is that my inverters display solid green light showing solar production yet I have had solar panels broken not producing. Tesla has visited twice to repair solar panels running their Solar-edge...
  18. S

    Tesla LG Innotek device showing Online on my wireless network?

    This is showing as a online device. I don't know how it got on network, what it does, is it required, etc? How did it appear? Is Tesla monitoring my wireless router network? Seem like a security issue to me. Should I delete it, take it offline? Comments?
  19. S

    How do I get access to solar edge monitoring for my system?

    Tesla was here yesterday to repair 12 of my 48 panels. I have two SolarEdge Inverters each managing 24 panels. My issue was these panels were down, not producing, and the SolarEdge Inverter was showing a Green LED so it looked like all the panels were working. The Tesla Tech reps on site ran...
  20. S

    Power Wall behavior during PG&E Outage

    We had a outage today, and our 2 power wall recovery was not seamless. The 65" display turned off, and many of our LED remote controlled lights turned on. Our satellite receivers that were off turned then selves on. Mostly everything else was seamless and without these few devices turning...
  21. S

    Turning off all power for electrical maintenance for your house

    This may seem like a rather stupid question. I have 48 panels and 2 PW's. When the power goes out the house keeps running. My question is when I am having electrical maintenance performed, adding circuit breakers, running a new circuit, fixing a breaker, how do I turn off all the power so the...
  22. S

    PGE Billing vs Tesla Data Explanation

    What am I missing? For 29 Billing Days I was billed by PG&E 127 kWh that shows on the Tesla download data. I am having trouble understanding how I can generate 1678.7 kWh of Solar Energy with 973.2 kWh of Home Usage and have a from Grid of 127 kWh. Obviously I am not understanding the Tesla...
  23. S

    How many panels are actually generating solar power?

    I have 42 340W (I think they are 340 W) Tesla HE Solar Panels on my roof, powered with 2 inverters. It is midday here in Northern California, and my Solar Production is 7.5 kW. The solar panels are in different locations on the roof facing different directions based on my roof. So 42x340...
  24. S

    Solar Panel Skirts require a proprietary tool

    My 44 panel, 2 PW system was installed in Dec 2020. About two months ago I lost 1/2 of solar generation because I noticed one the inverters was not producing power. Finally, after too much effort on my part Tesla sent someone to help me 2 months after I contacted them about my issue. The...