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Interesting, not sure how I should take this response. Nevertheless I will respond. In my day there was no social media but we held customer service in the highest regard. Customer service was the way companies were measured. Social media seems like the only way to get a response. Gratitude...

Thank you for sharing that. I did my research on the older models and their gaps. The Model Y did a better job this go around. However I did notice some imperfections on my car the day I took delivery. I believe that Tesla is a great company, with that being said they really need to improve on...

At least I have something, that is true. If you don’t mind me asking, what is your car in for.

My car was dropped off in Syosset. I purchased my car at Smithtown. My expectations were that I would get a loaner with and go home no issue. I was sadly mistaken. I’m pretty calm when it comes to most things however this situation was different. All bets are off once I feel insulted. After my...

I’m highly offended with the lack of empathy regarding my situation. I waited over two hours for a tow after having to contact Tesla roadside repeatedly. To make matters worse the service center staff acted as if the car condition inside and out was no big deal. If you have loaner vehicles on...

I understand your point and I agree with having a vehicle versus no car or even Uber. The interesting thing is that I asked for them to clean it and this was the result. We’re are still in a pandemic, this car should’ve been detailed and sanitized. I shouldn’t have to pay out of my pocket to...

So this is my loaner car from @teslamotors in #syossett I waited 2:30hrs for a tow on a brand new 2021 #tesla . Then I get to the service center and they give me this filthy, nasty model 3 after I complained about it being disgusting. If this is Tesla’s way of treating new owners, then let me...