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Horrible customer service response above by Tesla Shields. I find it hard to believe that you gladly accept returns when it's almost impossible to get a refund before anything has even shipped!? Then the customer is responsible for the return shipping charges? And IF YOU approve the return? On...

Order from TAPTES if they have your mats in stock. I ordered 7 seater mats from them a few weeks ago and already have a shipping confirmation. Irritated because I've been stuck with the stock mats this far through winter. I made my first order with Tesla Shields in June and have been led along...

Pipp, notice that anyone saying nice things about Tesla Shields are based out of Miami or LA where they claim to operate. I ordered 7 seater mats from TAPTES a few weeks ago and I just got a shipping notice. Pretty noticeable difference from ordering matts from Tesla Shields in June and getting...

I made a purchase during the summer (June). I've been watching the same e-mails come out for awhile making it seem like orders will arrive soon. I can deal with knowing there's a supply issue, but I can't deal with a company constantly making it seem like my order will be here soon and knowing...

The following are direct quotes from your e-mail updates: From Update # 9 on 09/07/2021 "Please note that at anytime you don't feel like waiting and would like a refund please let me know and we will get this done IMMEDIATELY. You are able to cancel your "backorder" at anytime before the...

The following are direct quotes from your e-mail updates: From Update # 9 on 09/07/2021 "Please note that at anytime you don't feel like waiting and would like a refund please let me know and we will get this done IMMEDIATELY. You are able to cancel your "backorder" at anytime before the...

It would be nice if you gave the same timely responses to customer requests through your website, Instagram, etc. If you responded to customers in the six minutes it took you to respond to my comment, you wouldn't spend so much time defending your "company" with lame, childish excuses in Tesla...

I ordered my mats for the same model in June. My order number is 500 below yours and I have yet to receive anything. I reached out about getting a refund and never heard back. When you take someone's money and don't provide a product or service, that's called stealing....