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  1. M

    Drive unit damaged after driving in heavy rain -- SC won't cover under warranty

    Agreed. I reached out to a couple of different local news stations a while back, but will try again.
  2. M

    Drive unit damaged after driving in heavy rain -- SC won't cover under warranty

    Hi All -- updating this thread to let you all know someone from Tesla's legal department (Cassandra Chaves) reached out to me two weeks ago to review my case. She has completely ghosted my attorney and the phone number in her signature is disconnected, so there's no real way to contact her. If...
  3. M

    Drive unit damaged after driving in heavy rain -- SC won't cover under warranty

    This is exactly what I'm doing right now -- just filed a complaint with the NY State Attorney General.
  4. M

    Drive unit damaged after driving in heavy rain -- SC won't cover under warranty

    Yes the complaint is real. I was away from my computer the past couple of days, but really appreciate all of the input and advice in this thread. While the issue is unfortunately still unresolved, my lawyer is continuing to demand a written explanation from the service center manager detailing...
  5. M

    Drive unit damaged after driving in heavy rain -- SC won't cover under warranty

    My MS has been at the Service Center for a week now after I had to get it towed when it shut off completely while driving. It turns out the drive unit had water damage from driving through the rain. The car never went through deep water or was flooded, but the tech at the service center is...