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Thank you all for the input! We haven't given the solar company their final payment, so we're hoping that is an incentive for them to keep working on it. We called Tesla service, and they looked at our system on their end and said they would email the solar company to explain what was wrong...

So two years ago, we had solar panels and a Powerwall installed and everything worked great. Then, this year, we decided to add more panels to our array but using a different company than the first (the first company was a huge headache to work with). However, this new company apparantly has...