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This service situation is getting abysmal.
Curious to know what you think about the EQS. Have you driven the Plaid?- CopterPilot
- Post #23
- Forum: Model S: Ordering, Production, Delivery
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2021.36.8 Adds Remote Sentry Live Footage on App
@Rocky999 I had a similar issue - Did you figure it out?- CopterPilot
- Post #92
- Forum: Software: Firmware Updates, Features, Tesla App
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This service situation is getting abysmal.
I spoke to one of the service managers at length about this. Customer satisfaction is absolutely a KPI for them. What makes Tesla different is that they do not receive financial incentives from the "OEM" like traditional dealers. One result is little to no investment in the cushy, luxurious...- CopterPilot
- Post #18
- Forum: Model S: Ordering, Production, Delivery
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This service situation is getting abysmal.
Hi all - long time/first time :) My understanding is that Tesla does triage all service appointments as they are created... I had a few instances when technicians would text me saying they are diagnosing my concerns remotely (before my scheduled appointment) and once they asked to change the...- CopterPilot
- Post #17
- Forum: Model S: Ordering, Production, Delivery