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I have EXACTLY the same problem here. shows up recently , when apps refuse to connect the car remotely, i can do web surfing with the build in brower just fine, so it's not a problem of losing data connecting to LTE station. meanwhile if i switch to BT or WIFI, the apps works well. this...

how about try shutdown the computer overnight ?

try use a long stick to push the RESET button in the gateway ? that's first thing i would try, give up on their customer support

Thank you @Redhill_qik You are exactly right . I was confused by the b&w bill but now I think everything adds up. Actually the rule is quite simple other than some subtle details like how to calculated the prorated usage, just now sure why PGE have to show that much details . my goal is not...

Just got my first 2 Detailed NEMPS Bill, couple of caveat found. and i kind of see PGE is sneering at me. my usage: Period1 24days, period2 5 days. period1: peak 58, gen 0 off 108, gen 30 period2: peak 23, gen 0 off 33 ...

Thank you very much Sir! seems i need to be patient. it took me from Apr ~ December to get solar intalled & PTOed, so i just need to wait another half year LOL

this is what i see from my account. " detail of bill" is actually blank

Thank you very much @jjrandorin and @miimura follow @miimura instruction i do see the "detail of bill" column but it's blank, and the service detail down below showing the rate plan as NEM2PS, this is my first bill cycle so maybe it will showup next month , i guess. and also thanks to...

i have a 8KW + 2 PW system and suppose to be on ETOUC plan but in my PGE account i see a NEM2PS i did lot of search but seems i can not find any detail of this NEM2PS rate, can you please help me out ? Thanks in advance ！

21.44 fixed ny problem. although the gateway wifi page still show the mode as 'self-consumption' , it can export to grid after battery charged to full .

i had similiar issue with ASUS mesh network, but the reason is more related to the "Guest" network. i put all IOT on Guest network , but after moving them back to Main network and disabled the Guest, everything is fine. never lost them . not sure about ur case but just FYI

share your pain. Last night my system upgraded to 21.44 I kind of see some behavior changes and having my fingers crossed. will update after my battery changed to full.

so disappointed with Tesla support. in the past 2 months i have called tens of times but still my fundamental problems is not solved yet. Set aside all other issues I have experienced, ( wrong registration; registered to different person; Tesla apps stuck in PRE-PTO..... etc ), now my...

i have the same issue. just called tesla they told me there is a system issue ongoing now that some solar will stuck in the self-consumption mode and can not switch into self-powered, and will submit a ticket for me but need to wait 10 days . to be honest I don't know that 's the true reason.

first of all , my installation finished at August and I have being waiting for almost 3 months for PTO after I reached out to PGE ( nor cal here ), PGE told me they are waiting for TESLA to provide the single line diagram I checked the package that Tesla left , there is only a three line...