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  1. O

    Can't schedule service or reach anyone from Tesla

    My Tesla app doesn't allow me to schedule service (it's stuck saying waiting to pick up car from my last Tesla service appointment). I tried using roadside assistance to see if I could reach someone and when I enter my location it just shows a blue screen and says "Tesla service is not...
  2. O

    $3k repair bill, is this legitimate?

    I was told I had some damage to the undercarriage of my Model S and received a $3k repair bill. Specifically, they said it was the radiator duct assembly, front bumper carrier and ankle catcher trim and was sent the following pics. Do these charges seem legitimate? Meaning, do the labor...
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    An issue which has stumped Tesla service for the past several years

    I have an unusual situation with my 2018 Model S -- spontaneously while driving my power steering stops working and my dash starts cycling through several error messages, some of which included (video link): Steering Assist Reduced (followed by power steering being disabled mid-drive) Park...
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    Message issues with the Tesla App

    Having an issue with the Tesla app where I can't see any messages from my service team. I receive an alert saying "You have unread messages from your service team" on the initial screen under the "Service" icon. When I select "Service" though it just shows me an upcoming appointment that I have...
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    An issue which has stumped Tesla Repairs for the last 2 years

    I have an unusual situation with my 2018 Model S -- spontaneously while driving my power steering stops working and my dash starts cycling through several error messages, some of which included (video link): Steering Assist Reduced (followed by power steering being disabled mid-drive) Park...