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That’s very helpful. Thanks

Sounds it. Ok, thanks. Worrying about nothing!!

Thanks for this - so I can pair new iPhone as a key before totally deleting old iPhone? I read somewhere I had to delete old phone entirely before doing this! Sounds all too easy then!! And I add it as a key via ‘locks’?

Thanks for your reply. So did you have to go in to ‘locks’ within the tesla menu and add the new iPhone?

Hello, i can't find an answer to this. I'm upgrading my iPhone soon. Do i need to 'disconnect and forget' my current phone from my M3 totally before going ahead and connecting up the new iPhone? Then, is it just a case of pairing new phone via bluetooth and setting up new phone as a key? Never...

Had to be unlooped at old address western power did it FOC and upgraded fuse

No. Not resolved. Another email from TFS telling me I’ve got no DD set up. Still pending. I’ve eventually received an email from TFS (after weeks of sending emails and leaving voicemails), telling me they will speak to their team to try and resolve! I’m loathed to set up another DD, as then...

This has got to be a system issue. I’ve been trying since 29/12 to get a response with no joy whatsoever. Sent numerous emails and left multiple voicemails asking for contact. Absolutely ZERO response from tesla financial services

I have literally just posted about the same issue. It’s not as easy as just ‘getting hold of tesla’. I’ve sent 7 emails, left 3 voicemails, emailed the tesla sales advisor, set up another direct debit with same bank details, so now there’s 2 DD awaiting verification, confirmed with my bank that...

Evening. I set my direct debit payment up when I ordered the car. Immediately showed as pending verification in the app. Was told by tesla sales advisor this was normal. It still showed as pending some days later. I received an email from tesla when I set it up acknowledging the payment had been...

Had ‘chat’ with tesla this morning and the representative confirmed miles should be added to accounts by the end of this week

I harassed them all day/weekend. Called and emailed. Said it was urgent. Said it wasn’t acceptable. If it helps, there’s a chap there called Harry. He was and always has been extremely helpful. I’m sorry your issue has not been looked at expeditiously.

So - update re the EO wall charger. EO looked at it remotely. Said the software had corrupted and wiped it completely. I had to get home, turn off at the mains and reboot it. Turn scheduling on in EO app, plug cable in as normal…. I did this and as I write this, the EO app and scheduling appear...

So, toggle schedule charging off in EO app? And set enable schedule charging in tesla app? Then adjust battery percentage level to add 40% of charge during 0030-0430?

I just don’t understand why it’s only just started to happen. The charger hasn’t missed a beat since last April. Only started as of Saturday night. And yes re their support. It’s nothing if the sort. It’s a number to record the fault. That’s it. No tech support at all

So. I’ve set an alarm for 0030. No scheduled charge happening. I went in to the tesla app and pressed the start charging button. Car starts charging. So clearly nothing wrong with the actual equipment. This is a scheduling/EO issue. I can only hope EO resolve it swiftly. I can’t be setting...

Yes, I’ve tried that repeatedly

Yep - my screen is exactly the same as yours, but come 0030, the schedule charge will not start. I have no idea why it’s suddenly stopped. Been fine since last April

This is the whole point. EO charger will not let me use the schedule for charging. I keep getting error message about the equipment! I have always used the EO app to schedule charge overnight but for some reason, the schedule now doesn’t work in the app. If no schedule set, it will charge, so in...

How do you get it to stop at 0430? For octopus go tariff?

I’ve had a look and can’t see a percentage for charge. I can see a start time and an ‘off peak’ charge in the app itself. Have to be honest, I’m useless at stuff like this. It works or it doesn’t! And it doesn’t right now! So I can start a charge at 0030, but how does it stop? Totally confused

Hi. I have the same issue. Only just started. How do you end the charge at 0430? I’ve got octopus go so want to charge from 0030 to 0430. App will NOT let me use the scheduled charging. Says there’s an issue with the wall charger but will charge if no schedule. Also - I have to reset at the...

I am using the EO app to charge. Never had issues before last night/this morning. It is a LR model. Not sure by what you mean by setting car timer for charge. Sorry - never used anything other than the app to charge

Hello. I’m having major issues with my eo mini pro 2 and model 3 with scheduled overnight charging. Been golden since pick-up on NYE, but last night and today, just won’t charge on the schedule. Error messages on screen of car. If I take the schedule off it will charge, but I’m on octopus go, so...

My original question was - is this normal? I’ve never said I don’t want a warm car! Never said I don’t want a defrosted windscreen - I’ve raised the question because it’s never happened before when I’ve asked for preconditioning. Thanks for your reply

Totally get that! I suppose I’d like to be in control of the controls. Have on what I want when I want and be able to turn something off should I wish to do so

Thanks for reply. Only started last night. Can’t turn it off. Maybe it’s the norm now with how cold it is?

Only started last night for me! Nice to know I’m not alone! Maybe it is the car being really clever and heating the lot! Horribly cold overnight and at 0620!

Yes. Me. Started tonight. I precondition to leave for work at 0630. Been fine until today. I check to make sure all is ok with the app as it’s going to be -3 degrees Celsius overnight and the heated screen thing started. I can’t turn it off unless I turn the climate off totally.

I too have had that added to a service request. Service appointment 12/1. I didn’t ask, they included it when I scheduled a service appointment for the screen

Evening. I’ve been preconditioning my M3 past few nights with no issues. Leaving at 0630 for work. I’ve gone in to the app this evening to check all is ok and the app is automatically including the heated steering wheel and front and rear screen. I haven’t requested this. I’ve been in to the car...

I collected my model 3 LR today from Bristol. No front USB’s and wireless charging not working. Been told they will be retrofit