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    Tesla needs better Customer Service to survive.

    Also to clarify, because it was through the body shop I was unable to send messages to the Tech from the app.
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    Tesla needs better Customer Service to survive.

    This is long but I think pretty important. I had my battery pack go out 2 days after I bought my used 2012 model s and ended up going through RECELL to refurbish the battery and things were great for a couple months... I sadly had a fender bender 2 months ago, and the "Tesla approved" body shop...
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    Recell: certified replacement battery packs for low-range/bricked Model S

    I wrote this in a different thread but I saw this and thought I would share it here too. I also will share this thread with Recell to see if they might join and answer any more questions. I had an amazing experience with them they, were faster than they said they would be (7-10) days they...
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    Please Help... Tesla Model S: Maximum battery charge level reduced (cannot get past 20 miles)

    I had an amazing experience with them they, were faster than they said they would be (7-10) days they answered every question I asked, usually within a couple hours. They also would send regular updates on the progress and told me what was actually wrong with the battery. They helped find the...
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    Please Help... Tesla Model S: Maximum battery charge level reduced (cannot get past 20 miles)

    I completely understand being one of the few "non Tesla" repair shops. I ended up working with Recell. Definitely nothing against you guys just working numbers and shipping to you and back would be double that of getting it to Recell and back which put the price only a couple grand cheaper than...
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    Please Help... Tesla Model S: Maximum battery charge level reduced (cannot get past 20 miles)

    I got mine April 1st lol feels like the joke was on me. I am arranging a battery repair through Recell-ev in texas. I was thinking of writing up a review of my entire experience on here since I feel like with factory warranties coming to an end for lots of people soon, alternative options may...
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    Please Help... Tesla Model S: Maximum battery charge level reduced (cannot get past 20 miles)

    So I have the BMS_U018 on my 2012 model s p85 that I bought less than a week ago!! Dealer won't help me as there is not any lemon law for used cars in Utah. I had it towed to where I bought the car as of now. I read a few places that if you go into the service menu and change the Tire size and...