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  1. J

    Customer Service destroys loyalty

    I agree about brand loyalty. Took my 2020 s in for alignment and tire rotation on june 9. Picked up car at 2pm june 9 car suddenly pulling very hard to right. Take back to Tesla, at 4pm car is ready. Nope still pulling to the right. Sent home with a loaner. June 10 11.30 am car is ready...