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I concur that the service at Tesla Alexandria reflects lack of competence , lack of any professional attitude and total lack of regard to the individual who actually buys their product. Much like your experience my experience with Tesla following a collision would be worthy of a vaudeville...

I’m in Australia too . Waiting for three months now . Car not driveable . Contacting “Scientific “repair shop and best answer as to how much longer it will be :”don’t know”. When I ask have they contacted Tesla : “Tesla does not know”. Tried to contact Tesla : absolutely impossible to talk to...

Involved in car accident some three months ago . Panel damage front and back . Car not drivable . Best answer received from Scientific panel beating shop on how long the wait could be : “ don’t know”. When asked if they have contacted Tesla: “Tesla does not know “. Does not inspire confidence ...