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We turned of sentry mode on our car and it was left on a parking for a week. When we came back from our trip, we activated the sentry mode again through the phone. Now it works again... weird...
I have the same problem.. it just keeps loading.
I just updated to the new firmware 2022.20.7 and it still does not work
Tried on my wifes phone
Restarted phone. Reinstalled app. Cleared cache.. still does not work.