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Tesla said the could not legally swap the wheels prior to me accepting delivery, and had been unwilling to do so after delivery on my X. However they approved the swap on another X at the service center. The service center volunteered to swap the wheels with the other X (which was cool of them)...
Yes I also felt it was bizarre. I love not going to a dealer, and after buying a Model S my wife said she will never go through the sales process at a dealer again. Though if this happened at a Mercedes (or similar) dealer, I have no doubt this could have been resolved... Even if it was simply a...
I ordered my Model X in July, 2015.
On January 25th I configured the Model X. I knew exactly what I wanted, except for the 20" wheels vs the 22" wheels. I called Tesla.
"Did the Performance tires have the same wear issues as the Model S?" Yes.
"The same road noise?" Yes.
"Can Snow chains be...