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Had an ordinary M3 wheel crack recently, never had this happen to me before after years of performance and aftermarket wheel usage. I have had wheels get bent though, and I suspect it's actually reasonably common across many manufacturer's wheels. I had two wheels made by Enkei for Tirerack...

I've heard the Tysons location is better from another local owner. My experience with the Rockville location sucked, but they might all be that way because of corporate culture being pushed down to them.

well, let's see. There is a service appointment in the app right now for the rim that has still not arrived. I seem to remember they wouldn't tell me when the rim would arrive on Monday. I have messaged them asking for an ETA for the rim. We'll see if I get any "communication" back.

We don't need to speculate on Tesla's motivation for running service centers. They are a company out to make a profit. There are myriad ways they could see the service of their cars to furthers those ends. In my case, I just wanted them to sell me a wheel. Clearly they do not want to sell...

yeah, that's when you can't use a plug, but I was directing my question more at the OP that didn't say anything about their damage. That curb in your photo is evil though. I'd come back at night and make it disappear.

I recently helped a guy that had one of these inflatable spares on his Porsche, was the funniest looking thing in it's "flat" condition. I'd never seen one before so it took me a little digging to confirm that, yes, you have to inflate it before using it. I had initially doubted it because the...

But I'll add, the Tesla's OEM tires might be rare, but there is very little that is special about the Tesla's tires and numerous garages should have had other similar tires that you could have purchased to get you to your destination. What I'm not sure of yet is whether either of Tesla's two...

how bad was the damage- could you find it and was it somewhere in the tread where you could put a plug in it? I think it's entertaining that Tesla expects the general public to use tire plugs to fix tire damage. I know how to use a plug, as do countless people experienced with offroading, but...

quite a deflection for them to be telling you you have to use the EPC site. After one national service rep told me to use the EPC site (but with no further details than that) I was then told just the opposite by the local service center- that consumers can't create accounts or use the EPC site...

fair enough, but I was trying to get off on the right foot with Tesla- fair parts pricing and freedom to have my shop do the work. I would say 30 extra for wheel mounting (Radial Tire in Silver Spring does it for $20 while you wait with a crack crew and comfort with exotics and low rim...

I did hear about the online catalog from service rep when I told them the email was not getting any responses, although he failed to inform me that use of the site for ordering was restricted to shops with accounts. I should ask, why that part number, which describes a set of four wheels, would...

I use that Rockville service center and it's poor, verging on chaos. Two locals I was just talking to there mentioned they had heard the Tyson's one (iirc) is better. When we bought our 2019 I was ready to put up with whatever BS because we were under warranty and no other company made a car...

Just dealt with service again for the first time in a while, and the first time on a non-warranty issue. The interaction sucked. Several pieces of incorrect information conveyed by the service center, long delays, insufficient steps taken to address the issue. Based on articles online and...

tried to quote an article from the Drive on right to repair and it's been blocked/deleted. I assume this forum doesn't allow external quotes or something? The article was a straight-forward article on why right to repair is so important for cars.

I was trying to buy a part, I don't want their $$ service.

I agree with everyone that things the auto wipers suck. Yes, they randomly turn on even in dry weather. When it is raining they are almost always at the wong speed, whether they are off, too slow, or too fast. For the people that say "it's all software", remember it was Tesla that decided to...

fascinating that all the responses were pro-Tesla. I first called the service center number. Selected the menu option for "parts". This gave a voice message saying leave a name, number, shop name, part description, and VIN. Of course I did all this except the shop part. Never got a call or...

Anyone got a current price on standard model 3 Aero wheels? I think Tesla has jacked their price up, and my local "shop" seems to have jacked them up even further. I read on here that in the past Tesla charged about 220 for them. I was quoted 400 a couple days ago. I ordered one anyway. Now...

Musk has been worshipping at the altar of Jobs too much. This has to stop. Just stupid. As has been pointed out, levers and tactile switches beat touch interfaces for speed and reliability, and when my life is on the line that comes first by far. Plus, driver's car? Not anymore if they do...

Hello, Welp, cracked a rim and now I need a new one. Just need one but could also buy a spare, but not a set. Prefer not to have shipped unless price is right.