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Not 5k - that part is not more than $300 to produce and 3-4 hours labor top. Tesla is just price gouging.

Clearly you and Yelobird are the "defend Tesla they can do no wrong" and you both enjoy personal attacks as a way to defend your perception that Tesla actually is failing - in some cases catastrophicly - when issues occur. Think guys - I waited a year to get the car. Clearly I wanted it and...

Uh - either you didn't read what I wrote or you work for Tesla, or perhaps just a Tesla zealot and they can do no wrong. Point of my comments is two fold - learn others experience and help understand if Tesla has any awareness of the boots on ground errors being made. Has zero to do with $275...

But isn't the point of owning the Tesla to have lower total cost of repairs? I don't think everyone who is buying Tesla is buying coming from a bmw or mb where yes maintenance costs can be 40% added to cost of car over 10 Years. Why compare the Tesla to those? Isn't the better comparison to an...

Sure - I live close to an SC - 40 miles is not far I just live over the board in a state that has no SC's so state inspection cannot be done by Tesla. NH has many Teslas and Tesla I would imagine would not sell me a vehicle in a state they know long term I can't get service? I had to drive to NJ...

Good to know thanks. I am reconsidering -reading both good and bad stories are helpful. What do you make of mechanics who have worked on cars their whole lives and collision experts saying the car is poorly built except for the Du and battery?

Did Tesla explain why loss of power steering caused inability of your wife and two other men to be able to steer?

That is beyond concerning man - did they give you a root cause?

For now - but as power companies build out more wind and solar because natural gas prices doubled from Ykraine crisis, it will even out

Agreed on all points. Tesla is clearly at an inflection point and I suspect but don't know that in 3 years we will have cars that are worth 1/2 the value they should be OR everyone will be as happy as they were 2 years ago wheh I think Tesla was at its height if CSAT. For instance - most EVs let...

Nice. Maybe this is more SC specific than Tesla specific

You REAlLY think I care about a loose nut? Seriously? Fix and move on. You really think I would post this much fir that? It's the way I was treated by Tesla and others are - not "overthinking" it

Please tell me which SC did this? If you can. That's amazing man. 180 degrees from what I experienced. They also told me they ONLY do preconfigured services set at same rate across country - they do not do "hourly rates a la carte" - clearly from your example they fed me BS after BS after BS.

Unfortunately - see my other posts below - service center experience was horrible. They didn't do anything other than tell me the car can figure it all out on its own - leads me to reduce trust - why would I trust someone telling me wheh a suspension nut is loose from the factory it's a) not...

Can you please tell me how you were able to talk two humans? When I call the number and press service it tells me I have to use the app.

I live on the border of ma and nh. I HAVE to go to a NH state inspection to get a sticker. Tesla had zero ability to do this. The jam nut was tightened by the safety inspector mechanic because it was a safety issue - had he not tightened it I would have had to have had the vehicle towed by Tesla...

So experienced today the "location" diffferbce in service centers. You were right but I talked to an ex-Tesla tech and he said the turnover is high at these service centers and they can change from leadership. I saw a kid probably no older than 25 years old actually the "dispatcher / manager" of...

Nope - just don't believe in the Tesla is perfect. Bought over 30 new cars in my life - liked most of them - none ever had issues day of delivery, I could test drive one to do my own QC befire I left. Not at Tesla. Don't get me wrong I love the Tesla idea, it is just not being executed well...

Actually at Tesla many things are "alternative facts". Guess I just have crap luck 😊 - FSD beta for how many years now? I was told tiday at the service center I did not need warranty work paid for for loose suspension components FROM THR FECTORY because the car will self correct this...

Check out this video - these were stripped in less than 6 months.

Man I wish that were true. I thought so too. But talked to 5 mechanics - all said same thing. That nut prevents the tie rod from rotating slightly every time you turn the steering wheel. I confirmed this to be true because I thought gee the guy doing my state inspection who tightened the night...

BMW iX or MB EQS or EQE or maybe bow out of electric all together for 3 years. My problem is - Tesla is amazing engineering - best car I have ever driven for overall confidence in engineering. But cost to run for service and reliability are unknown and shouldn't be - I waited years to buy one...

I don't think it's as innocuous as that. A jam nut loose like that means every time you steer you are stripping the threads. How long it takes to strip is the question. I would demand Tesla take the tie rod end to inspect the threads both in the end and on the inner tie rod.

Those aren't that difficult to do on your own but also probably take you 5x longer. That breakdown is slightly high but not absurd. I saw someone else get a quote on here 4k to replace a steering rack, 6k for a coolant leak that cost $500 at third party shop, and an alignment for $425. My...

Yes I did - otherwise I would have to keep it

I would get the parts yourself and try the repair on your own. You can order the parts through the Tesla service site - it sends you to a place called jmstooling, or something, like that where you can order. You may spend hours doing it but you will know it's done right. Also - get the...

I am very lucky this Electrified garage location is 20 minutes from me. Wish I had the confidence to keep my new 22 MYLR...

Thank God I am not taking a loss. I ordered it over a year ago so got it 12k below current pricing. Trade appraisal is 1k more than I paid. I do repeat business with dealers so they take care of me. They know I give them pristine trades maybe? I thought market was 5k below trade value they gave...

Did you get your car back?

Document this - if you battery ever dies past warranty you may get a new one. They won't do anything to help you now and may even lie straight to your face and tell you there is no issue with the battery. Ask them for the voltage levels for soc in toolbox 3 - I don't know name of the diag test...

Right on

That's a good deal. Why I am getting $275 for an alignment that's their fault? This pis$& me off even more to hear stories like yours because it shows lack of consistency. Are they just price gouging at my SC or to my account just because they didn't like the - polite but firm - tone I may have...

Agree and I hope that was direction - funny I was ostracized on this board for saying exactly what you said in that "I am proporting to be from the future" by saying Tesla is not equipped to handle the service load tsunami coming their way in coming years. No OEM could possibly handle all the...

"Harassing him" means he is going to call the police on you and have you tossed off the property. I sincerely think you need to file a complaint with BBB and have an attorney reach out to Tesla legal since there is no Tesla customer service. Explain you are not looking for money, just what is...

Are you advising him to drop 20k on a battery? What happens when a cooling unit breaks and battery dies as a consequence - Tesla going to cover it? Nope. Tesla is trying to hide in between the lines from all of the stories I have read here and my own personal experience. Had a jam nut loose from...

Thanks man. And I am 85% sure I could win that. Problem is - I can't get past this for when I am out of warranty I feel I will be utterly gouged

So sorry - I really am. I am going through something similar but not nearly as bad as you. Trade it in or sell it if you don't have the patience as this is a life of car long commitment to deal with Tesla's "we are better than you the consumer" mentality. I feel like when you walk in to a 2-3+...

Yes - my mistake is I just underestimated his level of control. Maybe he is surrounded with yes men and women who fear firing? Maybe Munro can explain Voice of the Customer.

Right there with you man - quality is hard to gauge when this happens. I have NEVER had a new car do these things - I have bought over 30 new cars in my life and all of them had only minor or most had zero issues. Worst issue was break adjustments on an Acura MDX after 8k miles - and similar on...

2k to fix what? Did they itemize labor and parts?

Just had this happen to me - man my story is identical to yours brother. I feel like we have all been let down. I will say one thing - having worked now for two Silicon Valley major tech companies I believe Elon and Tesla have disconnected themselves from their consumers. There quite literally...

That makes sense - have you had a SC experience like this? If I get to the service center is there a human I can show and explain this is stupid? If an inverter fails and causes the Du to fail, they don't reneg on replacing both so why here? Same analogy. Even if I pay for it - why is it $275...

Where do I begin? I won't bore all of you here but I will tell you small parts of this absurdity. 1) delivery was BS won't get in ti detail but they acted like they were doing me a favor just letting me purchase one of their precious vehicles. No courtesy or customer service at all. Might as...

From what I know, I am not in automotive but I have worked with LIFe batteries, and used to work with LiPO, as long as the resistance matches you can mix match. Would like to see w057 post on this. if enough cells are being renewed pulls from other packs, they should start ti match up eventually...

Yes - the 4680 pack, not the cells, is dumb. I actually was going to cancel my order if they switched me not because of the chemistry but the pack design. They put foam in it and made the whole pack non-serviceable. No shop can even attempt to repair them. 5k is reasonable because car warranty...

Couple of things - not all of us writing here have the same level of knowledge nor the happy ears that Tesla can do nothing wrong. It is simple to see Tesla cannot handle nor will they be able to handle the future repairs of batteries in volume that is needed because a) they have not publicly...

Hey - appreciate your info . It's helpful. Don't appreciate the sarcasm.

Good points but my point is Tesla CANNoT handle the volume of work that is coming their way in 2-3 years. Third party shops, many of them manned by prior Tesla mechanics, are popping up. Usually a core charge is assigned in rest of industry to facilitate that return channel to ensure costs are...

Had same issue as you - did it happen again to you?

Is that true if you go to a third party though?