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Yeah, shockingly, I've had a couple of CS reps reach out and tell me that they are going to resolve this, but nothing concrete. I'm just planning to follow up again until the check shows up. This is the worst it's been since the beginning of the program.

Did you ever receive the check ? I'm in the same boat - multiple customer service reps have said the same thing about not being able to use the app for the payment and the check is in the mail. Still no sign of it though.

Anyone still waiting for payout ? I've emailed Connected Solutions @ Tesla (and actually did get a response that payments were "on the way") but it's been almost a month since they claimed that payments were being scheduled. National Grid territory.

When I go to ev-cpo.com I get a "You have been blocked" message. Haven't visited the site in years, so, no clue why this is happening. Any suggestions on how to resolve this ? Also get the following "help" message : Why have I been blocked? This website is using a security service to protect...

Seems a little early. If I remember correctly, I haven't received the check until January. Last year I got an email from Tesla that the check was on the way

Mostly around the Quebec area. Thanks everyone for the positive suggestions ! This community is always so helpful. Charging a Tesla is such a first world problem, I'm embarrassed to bring it up :) On a related note, I've already got the Circuit Electrique app, in case we absolutely need to...

Fell stupid even asking this, but, any suggestions on Tesla specific issues to take note of when driving to Canada ? (Especially if you have FUSC and free premium connectivity, does that even matter?) All I can think of is changing the display to km. Thanks !

Yeah, that's what Tesla service is saying. Scheduled appoint in March (they need more service centers here!). $1,600 :oops:

Came here to say the same thing :) Check's in the mail

So, in case others run into this - the solution appears to be to drive the car a little. I drove ~5 miles and plugged it back in and the thing's charging at 72Amp. I guess that's the drawback for a car designed in California :rolleyes: - who knew temperatures could drop below zero

Not yet, but, it might be time to give that a shot

Yeah, I'm starting to get concerned about something being wrong with the hardware. Time to call Tesla service. The cynic in me thinks that since the warranty is up, the car is basically a clunker now. (Just had to drop $6k to get all new air suspension hardware. Now this. Ugh.)

I have a Model X from 2016 that's been acting strangely with the extremely low temps we've have for the last few days here in New England. I had the car plugged in overnight to a Tesla Wall charger (72Amp) but the car didn't charge. I can chalk that up to user error for *reasons*. However, I...

Adding myself to the NG waitlist. Two emails to Tesla have gone unanswered so far.

Thanks for the update ! I am in NG territory and same as you, the last Summer (and Winter 2021) payment came from Tesla. I wonder if it's time to follow up with NG themselves and see if they've changed the reimbursement process.

Reviving this thread again - anyone get their payment for Summer 2021 yet ?

I heard from them. Thank you all !

Has anyone been able to get hold of them recently ? I’ve called their NH location several times and also used their website to request a callback/estimate with no response so far. (I suppose they might just be super busy and I need more patience :) )

Hi Folks, Has anyone had the Draw Title hitch installed on their Model X ? Any recommendations for a (Tesla approved? maybe?) body shop in MA that will do this (and perhaps a ballpark cost, if you you are willing to share) ? I've read here that this is prohibited by the warranty ToS, but, not...

Came here to say this :) Once again, eerily close.

I've seen some very strange behavior - I got an alert that due to an expected thunderstorm the Powerwalls were charging. When I pulled up the app right away, they were actually discharging to the grid as part of a NG event. I'm so confused.

Even the NG website doesn't list the incentive rate for Winter anymore (although they do list the number of anticipated events). While I'm not too concerned about the Winter payments, (given the low number of events and $/kW), this makes me a little uncomfortable about potential arbitrary...

I have 20.49.0 and the app shows "Tesla Virtual Power Plant". Clicking on it pulls up a banner that explains what this is. As far as prior notification of events - No, I've never got a notification before, during or after an event. Did experience a lot of them though. No idea how one would opt...

@jsurpless If Tesla says you are enrolled, I'd probably trust that. The only confirmation I had was the affirmative response from my Tesla Energy rep. The real confirmation was seeing the batteries sending power to the grid during an event (and the eventual check from Tesla). Also, on the Tesla...

Thanks @brianbsl and @adspguy. I didn't pay much attention to the app over the winter, unfortunately. Wish there was a way to get historical data (say over the last 6 months).

Anyone here in the NG territory get the payment from Tesla for Winter yet ? (did anyone notice any events over the Winter?) I recall getting a check last spring. haven't seen anything yet.

Eerily close to what I received. Combined with the winter incentive, and an optimistic outlook, two powerwalls generate around $2k per year. Over 5 years, that adds up. Again, in my situation, this makes it a no brainer to have these as a heavily subsidized, whole-house backup solution with 0...

I had a similar experience - There was no official email or document that said I was enrolled. I did email my Tesla Energy contact a couple of times and he confirmed that I was indeed enrolled. The real confirmation was the check from Tesla early this year.

I have two Powerwalls and apparently experienced events last Winter (December '19). I say "apparently" because I had no idea/notification that the events occurred and the only indication was the check I got from Tesla early in 2020. Just got the email from Tesla that the Summer payment is on the...

Isn't this the second price increase in the past year or so ? Curious whether they are trying to manage demand by increase prices. I would have expected the price to come down (maybe just a little, not expecting a massive drop) at some point.

Not trolling, genuinely serious question here - Why would anyone get Powerwalls from a third-party installer ? (I'm not concerned about LG Chem or Pika or other batteries) Since Tesla controls all the technology (including remote monitoring, software, warranty and possibly more), there's not...

Tesla controls the power flow from the Powerwalls to the grid. The electric company does not have any control over the batteries (other than providing endless red tape and permitting roadblocks :rolleyes: ) . The Powerwalls include a gateway that Tesla uses for monitoring and controlling the...

Thanks all! I managed to find them after reading the responses here.

With the 2020.24.6.11 update it seems that the save favorites are gone. It does show new podcast episodes under “Your New Episodes” but I don’t see any way to see the entire list of my favorites. Is this just gone ? Also, on a perhaps related note, searching for music only seems to search...

Anybody else in the NG connected solutions program seeing an almost daily "event" ? (and no prior notification from Tesla?)

Lately, I've noticed that searching for any artist or song returns empty results. It seems that the search is only looking for podcasts no matter whether I select Artist/Song/Album etc. Has anyone experienced the anything similar ? This seems to have started after my Spotify subscription ended...

I typically set the batteries to 80% reserve. I did get a notification a day in advance during the first event of this summer, so there was time to set a higher reserve. Not sure why they didn't send out an email during the Winter events. I'll have to check the bill for July to see if the event...

We've had 14 outages since last September. Three of them were almost 2 hours, one was nearly 3 hours, most of the rest under 15 minutes. Being on well water, I personally find even the shortest outages unnerving. Before we had the Powerwalls, we experienced a 24-hour outage in the winter. Don't...

@3mp_kwh: My Powerwalls were installed last Fall and I just received compensation for a few events that occurred in the winter. I have no idea when these events happened and wasn't even aware of it. Happy with the check from Tesla. (Perfer not to post details publicly). Our primary reason for...

I did get a response from Tesla that some cars were seeing this issue - Premium connectivity taken away for some reason t(hey did not tell me what exactly caused this). Once it was resolved, it showed up as an included feature on the car. No idea what happened or why, but, glad that live traffic...

I'm going to give this a shot. My emails to the Watertown service center haven't always been answered either, although, they have always treated me very well for every service appointment and warranty work. I don't have a problem paying for the premium connectivity. It's great having the...

It's hard to contact them because the Tesla number I've called takes me (eventually) to a service center (or voicemail) who then tells me to go to their website for more information. Now, after digging through their website, I was able to find a "Contact Us" form (not this one: Contact | Tesla)...

I had started paying for Premium Connectivity on my Model S (purchased October 2018) in January, with the renewal set for mid-February. After the software update to 2020.4.1 a few days ago, I got a message on the touchscreen that my premium connectivity had expired and that I had to update my...

I managed to get a hold of someone at Tesla and they said that the solar credit can only be applied to Tesla service.

My apologies if this question is in the wrong thread, but has anyone been tried to pay for premium connectivity using Tesla credit from the referral program ? (I have a Tesla credit from a past solar referral). Haven't been able to send Tesla a question through my account (looked quite...

@nyprepper - yeah, the ice really makes it much harder. I really wish there was an easy and cost effective way to clear the wet heavy snow (and ice) safely. I'm hoping the warmer weather and rain on Monday and Tuesday clean it up.

Solar installers generally discourage using deicers. With hot water you have to be careful otherwise the temperature difference could potentially damage the panels. I've found this to e quite effective : Remove Snow From Solar Panels With the Snow Pro Soft Roof Rake For those looking to buy...

Thank you ! I'll have to give the suggestions a try. The situation is frustrating because my 2016 MX shows the notes just fine (parked right next to the S, same WiFi).

I have a late 2016 Model S and I received the latest 2019.24.4 update. After this (and the previous update), the "What's new in this release" window and similarly the "Release Notes" window shows up blank. Anyone else having this happen ? It's not a huge problem but just seems like somethings...

My mistake. Yes, they are in kW and the payout is based on performance over the year. Based on the estimates they give in the webinar, it looks very appealing. I never did get an answer on how this will interact with net metering. Also, for those thinking about this, I’d like to give you a heads...