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I recently upgraded from 2016 MX to Raven 2019 MX. The newer car middle row seats in 6 seat configuration are a little better. They slightly recline which the prior version did not. Otherwise they’re about the same. I agree that long trips are still not super comfortable- which is a shame...

I think one underlying problem with the service issue is the monopoly Tesla has on service. Since you can’t take your vehicle to a non Tesla service center, there’s no competition. Consequently we are at their mercy. The vehicle is without question an engineering masterpiece. However, due to...

I am mystified as well by the poor customer service. Ironically Elon was right that the company would be better private. The BS we as customers are dealing with may not be so severe. But they’re so focused on selling cars this quarter to satisfy the media and Wall Street, that I believe all...

The lack of communication is what baffles me. Not a peep in response to multiple emails/text messages. My raven refresh had multiple quality issues and I can’t get anyone to respond. Very concerning because the coolness of the car will eventually not matter if the quality of service and build...

Maybe somebody can help me with their own experience. I have a minor squeak that needs to be fixed on site at the service center based on my ranger visit last week. I have scheduled a visit in Toledo but I’m not sure if they will pick up my vehicle since I live 65 miles away or if they will...

Any chance you're willing to share the costs of some of these services?

Maybe Elon did get involved. That seemed pretty quick after the one letter