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While the X is definitely fun to drive, I have had so many issues that I have to return mine using the RVG. The most recent problem is that my right front brake rotor is getting torn to shreds and is making a horrible grinding noise when I brake. You know how Elon said brake pads and rotors may...

Yeah, I did not go past the arbitration phase because I'm lucky and have an RVG on my X, so Tesla has to buy it back at year 3 if I want, which is what I'll be doing. I still love Tesla, and I'll be getting another Tesla in 1.5 years. I'm just upset that they are not focusing on quality...

You Taking a page from your hero's playbook? "Everyone's saying..."; "All cars occasionally fail"

Cute attempt to minimize a problem by saying "all cars occasionally fail". Here are all my videos if you need a reminder of the multitude of problems I have had. Jacob Mason

Your comment is rude and presumptive. I have already filed my lemon law arbitration against Tesla and, despite all of the problems with my car, the arbitrator determined that I did not own a lemon. Now I am just keeping an ongoing diary of my problems. Letting people know about the problems...

I'm back with a new video of problems with my 2016 Model X. Now I am getting a warning that my charge door port is malfunctioning. To make matters worse, this causes an INABILITY TO CHARGE MY MODEL X! Link to video:

And just for good measure, here is a picture of my Tesla Model X randomly reporting low brake fluid. Tesla replaced the sensor, I got the vehicle home, and the screen reported low brake fluid again.

Here is a video of the water intrusion into my Model X:

Today I filed my paper claim with the National Center for Dispute Settlement. I will keep anyone interested informed on the process that follows.

I just filed my official claim with the National Center for Dispute Settlement. Hopefully they will be able to arbitrate a satisfactory conclusion with Tesla.

Right on. These types of laws were basically compromises so that the court system did not get tied up in litigation over vehicles with fixable issues but owners (and their lawyers) seeing deep pockets and wanting to take everything to court. This makes the laws similar, but not exactly the...

The hits will keep on comin'... ;)

They were pretty open to speaking with me and making offers regarding the buyback of my vehicle when I emailed about my intent to file alemon law claim. Then they spent about two months confirming with me over the phone a lot of the details of my buyback. Finally, I received a call saying...

I'm not a litigator. That's like saying, "You're a nephrologist, why don't you just do the laminectomy?"

I should add, I have been contacted by numerous members here that have had similar experiences as me. This may necessitate class action status, since we all seem to be having lots of issues related to, among other things, the safe operation of the vehicle.

I am in the process. Beware. At first they would really only communicate over the phone, promising a lot. However, when they finally presented their offer, it was not what they had been promising the entire time. I filed my notice with them and it was received by them, certified mail, on...

Here is a brand new problem with my window. Mind you, the window develops this problem every month or so, Tesla "fixes" it, then it comes back and the cycle starts anew. The disgusting sealant sticking to the window is a new bonus.

Here is a video of another in a long line of problems I have had with my Model X. I had owned my Model X for 6 months without any big problem with the FWDs. Then I had my family over to go to my daughter's winter performance and was showing off how we were going to fit everyone in the car...

That's quite an assumption.

It's hard to see the water intrusion in the video, so here is the service invoice where they fixed the door and the window. There are other repairs on the invoice.

This is a link to a video of the bad quality of my MX, and Tesla's poor repair performance for my vehicle. After the driver door was repaired once, they sent it back and there was water intrusion into the cabin. They had to come and pick it back up to fix the water intrusion.

More problems. This is what the window sounded like AFTER they "fixed" it. It was on or near the same day I got it back that the driver's side window was making this noise.

And now for something completely expected with this thread: my window a couple mo the ago.

Jeff, blackmail is a legal term: the action, treated as a criminal offense, of demanding money from a person in return for not revealing compromising or injurious information. I never threatened them, I never demanded more than what they already owe me as a consumer, and I never bargained not...

I've already answered that. Just read through the posts. And no, I'm not blackmailing anyone. I never once threatened Tesla with anything. They were fully aware of every video and picture I had of my problems because I emailed them every video and picture whenever there was a problem. I never...

Jeff, great advice. Just stop.

When I wrote that, Tesla had spent weeks ignoring my emails and phone calls. As soon as I posted that and started putting out videos, A representative started getting back in contact with me. I was never trying to get something I did not deserve, but I was trying to avoid a lawsuit by getting...

I'll take this piece by piece. (1) You speaking "generally" about consumer protection laws has nothing to do with the actual consumer protection law at issue; they are actually required to replace my vehicle if I want. TCA 55-24-103: (a) The manufacturer must replace the motor vehicle with...

No doubt. I understand their desire to discount my replacement vehicle by $7500, but I'm definitely not agreeing to it. By the way, I think they may have dropped that from their most recent offer, so maybe this site is watched by someone there. Or maybe not; who am I, Narcissus? :cool:

Tax liability is based on taxable income, which is what I wrote. Pedantry is like a second language to me.

Check the code. Tax credits are based on income. If you have $0 taxable income, you get $0 tax credit. Ergo, Tesla has no idea how much credit I will receive.

It's a purchase. Tesla has no idea how much tax credit I will get from the government, and it is none of their business. That is a benefit the government provides me, not Tesla.

Go back further in my history. I'm a huge Tesla fan. I love my Model X, and I'm angry about the problems, but Tesla promised a number of things and then in their final phone call (they would not email), they reneged on their promises. I had been asked by Tesla to take down my videos and...

I have issues with a lot of what they're offering me regarding my right to a replacement vehicle. They want to charge me for mileage, even though a good amount of mileage was for driving back and forth to the service center. They don't want to give me credit for the buy-back guarantee, even...

I'm using this thread to post all of my problems, from start to finish, in one place. I will add videos and pictures over the next few weeks of all my problems. But to answer your question, these are in addition to the driver's side door not latching, the driver's door alignment issue, and the...

It does qualify for lemon law treatment in Tennessee. I have mailed by certified mail the letter that is required to initiate the arbitration process. I started the replacement vehicle process with them over two moths ago, and they finally got back to me with their final offer. Needless to...

The window makes an awful squeaking sound. I was using the word "fail" to mean it doesn't do what it's supposed to do.

Hi all, Here are some more videos of the bad quality of my Model X. It was delivered on June 23, 2016, and I have had nothing but problems with it. It has been in and out of service 8 or 9 times, for over 72 days. There are also links here to videos of other problems I have had with the...

If I am unhappy with their response, then I will be following the procedure they laid out in the contract, which I believe is arbitration first. I have a feeling they are going to try to say that they no longer offer free supercharging nor the 3 year buy back guarantee, so I don't get them. If...

Hi all, I have finally had enough with Tesla's game of delay, delay, delay. My Model X was delivered last May and has been in service for more than 80 days since then. I spoke with Alberto Cortinas, some important guy at Tesla, who assured me I would be getting a replacement Model X, and that...

They didn't just swap it out, and give you something equal (or better) for all your trouble? With your strong position and record of multiple problems, they should have offered to compensate you for the trouble. They should have given you the upgrades for free, but asked for you to sign a NDA...

This exact same thing is happening to me. It just started happening to me today. I have only had my MX since around May, but have had numerous problems. I am so frustrated by this car, especially since it is so satisfying and amazing to drive. Argh.

XerXes has been in service 8 times since I received it in June.

I feel dumb that I didn't think of that right away.

I am going to install a HPWC at my business. I want to restrict use only to people who come in for a code, or something like that. Can anyone think of a way to install a keypad, or something similar, that only allows use of the HPWC when a code is entered? Thanks in advance.

I have no problem admitting the appearance of worsening may be an optical illusion due to something else. But overall, my ghosting is awful. Just plain awful.

I have XerXes (my MX) for a couple months. The ghosting issue started out bad, and has gotten much worse. Reflections off of car hoods, windshields, etc., have double, triple, and sometime quadruple images. This creates a major glare coming off of every car that goes by, made especially worse...

Let me start out by saying I love Tesla, and I'm a stockholder. After a couple months of owning XerXes, my MX, I have had numerous problems. My driver's door had serious issues and caused my car to be in service for almost the whole first month I owned it. You can check my previous posts on...

Maybe you weren't understanding. The seatback came down and locked, so that the seatback and the seatbottom were parallel. I tried pressing the shoulder button to unlock it, but the shoulder button would not respond. I tried pushing the seatback DOWN perhaps to engage a latch that would then let...

That's a great idea. To respond to the general question that people might have, no, I did not push the seatback down in a hard manner when it locked. I just did my normal routine of pressing the shoulder button once to tilt the headrest, then pressing it again to release the seatback. Then I...