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My 2013 Model S with 86K miles on it gets about 166 @ 90% and about 190 at 100%. Your numbers seem too low for that milage. It is possible the previous owner charged it to 100% frequently. I've heard that effects long term battery life.

I had the same issue. I spoke with tech support after a 55 minute wait. It was a broad issues, that Tesla claims in now fixed. I have no idea how something over the network was causing all our cars to crash, but apparently it is something they were able to fix over the air. I wonder if...