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  1. S

    MX stuck in minor repair hell - how can I escalate

    So I got shunted a while back, some minor dents needed sorting. Found tesla approved garage. They inspected car, ordered the parts and we waited until parts are in before giving over the car to them. I've read the forums! 1-2 weeks they said. No comms, so I called them, they said "yes we...
  2. S

    Damage, insurance and approved garage

    Hi All, despite owning a series of s**t cars forever, within 6 months of getting my MX, I get shunted from behind. Damage seems farily limited to the rear bumper and a dented tailgate, and car is driveable. But my question is that Direct Line has told me to use a garage, I've checked and they...
  3. S

    Communication and UK Service Centre

    Hi All, My MX died on my driveway last week, some problem allowed the 12V battery to drain too low, during a software update it died and could not be recovered. Actually that was all good beause roadside assistance was very prompt and the car was taken away to Milton Keynes on Wed. Since then...
  4. S

    MX 12V battery issue - symptoms to note

    Hi all, My MX had to be towed to an SC following a failed software update. Seems what has happened is there was an underlying problem with keeping the 12V battery charged (not bad enough to give me a warning though). During the update, the low voltage caused it to soil the bed, and it could...
  5. S

    Delivery issue and loaner car policy

    Hi all, I would greatly appreciate advice on this one. I was scheduled to pick up my car a few days ago. Day before, delivery called up to say they found a crack in the windshield, so it had to be replaced. Am not too dissapointed, prefer them to find it than me! But I had booked a trip to...
  6. S

    Tesla type 2 cable supply: no longer standard

    Hi All, I wonder has anyone else noticed that in the last few days tesla UK has changed what it supplies with cars. Previously, Tesla said "A separate Type 2 charging cable for public stations is included with the vehicle at delivery". No caveats. Now this same statement has a sub note, "For...
  7. S

    Towbar bike rack for X - recommendations please?

    Despite happily taking my £750 for a towing option, Tesla do not sell their branded bike rack in Europe, and don't want to give any recommendations. All I know is the hitch comes with a 50mm ball - had to ask 3 times for that nugget! US bike racks (Yakima for example) seem to come with a...