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Hi, I have a Model X ordered at the end of March, 2017 with 4 years maintenance plan. I sent my cancellation form to [email protected] at the end of Feb this year and the only thing I got was the automated email asking me to check the support page of Tesla web site for the help, which I...

Hi, Can one cancel the FSD order and get the refund? (I think people could before, but am not sure if this is still the case)

Hi, My Model X's web browser has not worked for more than 6 months. (the screen is just blank no matter what URL i typed) Is there anything I can do to make it work again? The signals are OK because I got regular firmware upgrades and the maps have no problem. Thanks.

Hi, My Model X is in service to fix faulty camera issue and the loaner Tesla I got (Model S 75D) has no autopilot enabled. Is this normal for a Tesla loaner? Thanks.

Hi, I have a Model X which I got in 2017 and never gave out referrals. I just noticed that in my Supercharging section, it says "Also, up to five friends you refer will also receive free Supercharging." Does this mean 5 of them will get unlimited supercharing as my current Tesla Model X? And...

Hi, I'm just about to purchase a maintenance plan and extended service agreement from tesla.com. However, the option is gone now and asks me to contact [email protected] instead. (It was there a few days ago). Does anyone know what's going on? Thanks.