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Max, take a guess at what we tried first? Answer: Honey. We didn't even come to this forum until several weeks after trying to deal with our local Tesla unsuccessfully, seeking advice. One week response time on average to get any sort of reply, unless we drove there in person. We were more than...

@JonMc, we provided you with our VIN number on May 7th. Will you be getting back us on this? Please let us know by the end of this week. Thank you.

@JonMc, I look forward to your thoughts. Thank you and thanks to All here for providing your views and advice. I want to be clear that, since I've bought the car, I've been in outreach mode constantly with my local customer center, via email and phone. I've driven over directly to speak with my...

Thanks Jon, i've sent it over.

First off I want to just thank everyone for their responses, I don't feel as isolated anymore. @Tampaukfan - we saved 4k vs a new Model S hardly saving big money. This scratched and damaged car ran me 85k.... good to know Tesla doesn't value repeat customers. I am starting to lean...

@azred thanks for your comments, I agree it is a long post, but I feel posting anything less would not be able to convey my full experience. I am in touch with our service center manager, we are not getting to a satisfactory meeting point on the issues I've faced. @MS16 thank you as well for...

Meant to say 60D not p60....

Hi All, Looking for some advice as to what to do with the following situation: We purchased a p60 showroom Tesla, putting down a $2500 dollar deposit down on a vehicle with 734 mi on the odometer. The car is promised to be in brand new condition, and is coming from Tyson’s Corner, MD to...