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In nutshell, I'm waiting for a part replacement for my car for two weeks now with no ETA. I can give you more details in a private message if you like.

Does anybody knows what will be the best way to escalate an issue to the executive team? Is these a mailbox for such purpose?

SPXMike what exactly does 'loaner pack' means? Interested enough, Tesla told me that they can't use loaner pack in my car (I have 85D).

Yes, I specifically asked that question and they said that they can't locate a loaner pack for my car and they are now in process to get a new one. Only god knows how long it will take.... I miss my autopilot already :-(

An update to you all on this matter - I got a phone call from Tesla saying that the Engineering team decided that the fault is with the main battery. Not surprising. They did said however, that it will take them a while to find a brand new set of batteries that fits my car, no ETA as of today...

Whitex, you read my mind, that's exactly what I was thinking. Taking into consideration my limited understanding in how Tesla design the charging system and the battery protection mechanism it make sense that the temp sensor might be the cause for this failure.

Couple of clarifications: When I identify the issue, I've tried to switch to a different charging station at my office and then drove to a Tesla Supercharger station. In both the Amp was '0' and the mi/hr charging was '0' as well. In the Supercharging station I kept the car plug-in for almost an...

As of this morning, my 85D model S won't charge. I've tried few charging stations including supercharging and it just won't charge. The plug-in light show like it is charging (green), and the screen is showing the the Amp is '0' and the mi/hr is '0' also. I've called Tesla and they instructed me...