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    Tesla Shop Phone Number?

    Does anyone have a phone number for Tesla Shop customer service? I placed an order for a Wall Charger and they sent me a shipping notice a week ago, but FedEx never received the package (status is "Label Created.") I've tried emailing them with no luck. I've also tried calling the local...
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    Solar Rental Gone?

    Am I missing something, or is the solar rental option no longer showing on the Tesla site? I only see an option to buy the system.
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    Legacy Solarcity Monitoring System Info

    I also posted the below on the Solarcity sub-reddit, but haven't gotten a response. If anyone knows a forum where old Solarcity installers hangout, that might be helpful! :) Does anyone know the details of how Solarcity monitored their older systems? I'm buying a house with a Solarcity system...
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    UMC Support 277v AC Power?

    I know the HPWC unofficially supports 277 volt AC. But, does anyone know if the UMC (EVSE/Mobile Connector included with car) supports 277v?
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    Sentry Mode Catches Hit in Parking Lot

    I've made it a habit to activate Sentry Mode whenever I'm forced to park near other cars. It looks like it payed off today. I got back from lunch and noticed my passenger side rear bumper corner was scraped. Reviewed the video and clearly see a woman hitting my car. She knows she did it, but...
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    Supercharger Preconditioning

    Does anyone know when the software that preconditions the battery when enroute to a supercharger will be released?
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    Model 3 LR RWD Range Shown at 100% Charge?

    Trying to see how many people are seeing 325 miles of range with the new software version (2019.5.15) when charged to 100% for their LR RWD Model 3. I leave my display on percentage because the EPA rated range number is generally useless. But, I was curious with the recent firmware change, so I...
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    New US Nationwide Supercharge Fee Rates?

    The last time I looked at the page linked below, Tesla listed each state and a separate rate. Now it only shows US kWh-based, US time-based, and Canada. When did this change, or am I missing something? Supercharging ***Edit, nevermind I see there is already a thread about this.
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    Tesla advocating driving with expired temp plates

    I picked up my Model 3 in Mt Kisco NY on 8/30 and was given a temporary plate that expires on 9/29. I'm a CT resident, so the Tesla folks were supposed to transfer my old registration for me, but nothing has come yet. I've called a few times in the last two days to find out the status of my...
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    How to Powerdown/Reset Model 3?

    The LTE signal in my Model 3 has been reliably unreliable. I end up listening to FM radio or Streaming via my T-Mobile phone, because the streaming in the car doesn’t work half the time. Steering wheel button resets usually don’t help. I thought I’d try disconnecting the negative terminal on...
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    Streaming Reliability over LTE?

    I’ve only had my M3 for a week, but the streaming radio has been very unreliable. It seems like it’s unable to load a new song if the LTE shows less than 4 bars. Sometimes it’ll work slowly at 3 bars. 1-2 bars and streaming totally fails. At first I thought I was just going through dead zones...
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    MVPA Appeared - Shows $45k Down Payment and $0 Due

    I’m a CT resident scheduled to take delivery of my M3 on Tuesday in Mt Kisco NY. My MVPA just showed up in my account. I noticed that line 5E shows a $45k+ Customer down payment. And, line 6 (amount due from buyer) shows $0. I haven’t made any payments besides the $2500 order fee. Is this normal?
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    Trade-in CarMax Appraisal Must be Valid at Delivery?

    A few weeks ago I had Tesla match a CarMax appraisal from my trade-in. I just spoke to the delivery people at Mt Kisco NY and they're telling me that they'll only accept my trade-in if I bring a non-expired CarMax appraisal with me (they expire after 7 days). Has anyone else had to do this...
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    Connecticut Delivery Process?

    Have any CT residents taken delivery of a Model 3 in Mt Kisco NY recently? My ISA is telling me that I’ll get NY temp tags, not pay NY sales tax, self-register the car at CT DMV, and pay CT sales tax during the registration process. That’s a different process than other Model 3 owners I know in...