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My MX (9/17) started having the same problem since the upgrade that changed the Sirius interface. It will say my trial period has ended. So go the subscription tad and do a signal refresh. This usually works.
2017 MX. Said update would happen overnight. Next day there was no notification that update was complete. It says the car is on 2019.16.2 but if I look at release notes they are blank. Any thoughts?