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I’ve had a 2017 MS 100D for 3 years now. I didn’t have the delivery issues you had. But I couldn’t agree more with you on the unconscionable way Tesla treats it’s customers. I consider selling my car after every service experience as I hate the way I’m treated. Imagine paying $120k for a...

It's the service staff in Reno that are the problem. I've still found mobile service people to be amazing, within the limits of the authority they are granted by Tesla corporate.

It's a shame that such an another amazing car is so compromised with subpar service. I do expect it all. My bad in this case.

I have a 2017 Model S100D. Purchased new - paid $120k back then. It's been a great car, albeit with many service issues. At first, Tesla service was exceptional. They would drive 60 miles each way from the Gigafactory 1 to Lake Tahoe to perform onsite service. And the mobile technicians...