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Ive replaced many brake pads/rotors over the years and know very well the difference between that and the smell of burning wire. Also, SC said the brakes are fine. The Source of the burn is still undiscovered.

Finally, after almost 5 years of owning my model S, I will be selling my car after it comes back from service. Here's why: - The past few times the car went into service, something else broke within a week or so. I tell service and they claim it's unrelated, so here's another $1-2K of charges...

Lol. Funny story.... the bid winner backed out, so I email the seller and bought it for the buy now price.

a white 2016 75D with 25K miles, aftermarket black turbine 19inch wheels from Evannex, tan leather seats and black alcantara headliner, pano sunroof, . Has an integrated Center console - which makes a huge difference in the interior IMO. Previous owner took excellent care of the car. It came...

Yes I looked at CPO and new bmws. The condition was excellent as one would expect, but the Model S is a much better car overall in my opinion. Plus the all electric feature is a huge factor.

Update: I looked at a few cars and couldn’t get myself to pull the trigger on any of them. Model S’s are hard to beat. So.... I got one in excellent condition from a private seller!! Heres how I look at it - if the companies issue was with the product (the car itself) then the fix would be an...

I didn’t make an offer. I’m not sure going with Tesla at this point is a smart move for me. If I lived by a SC, then maybe I would consider it. Plus I’ll wait about a year to see how the company navigates their way around the current obstacles. All other premium car companies figured it out so...

UPDATE: I am happy to report that Tesla agreed to take the car back and give me a full refund. They sent a loaner and took my car. They gave me the option of CPO’ing my car for real and giving it back, with a promise that I’ll love it this time. I’m opting for the refund. The damage: -I...

yes, my car came without the integrated center console. Instead it has 2 large deep gouges in the plastic. Presumably from when they removed the integrated center console,

I checked my email correspondences with the sales gentleman. This is a copy from my email (took out my name and put XXXX): Hi XXXXX, I just received confirmation that the White Model S 85D (P70380) completed the refurbishment today. It has a current estimated delivery timeline of 14...

No one has accused me of being a fake poster. At least not that im aware of.

That’s actually very good to hear. Thanks for sharing. You know what, if my situation was handeld by immediately picking it up and correcting the issues I would probably be ok with everything. The reason I feel scammed is everything that was told to me by Tesla after the fact. Salesman says...

A used car salesman is a used car salesman. You know what you're dealing with. You will inspect the car and have your guard up. Dealt with them all my life and yes have been frustrated but never felt cheated by them. Not at this level anyway. With Tesla CPO, you are banking on the companys...

No snow build up, on further inspection and checking with photos of other front bumpers and sensors, it appears that my car's sensor is detached from its usual place on the bumper and is now set inside the space or cavity cavity behind the bumper. Makes sense how the cruise control and...

UPDATE: My silent but constant complaining got me nowhere for 5 weeks. I put the post up yesterday night, and by this afternoon the loaner was here. Im glad I put the post op to get some attention, but its sad that it has had to come to this. Unfortunately I could not pick it up because it...

My issue, based on my experience, is not so much the poor quality of the cars, but rather the extremely poor customer service after the fact. The stories you hear with Tesla support are just simply unheard of with other reputable car companies. At least unheard to me personally, to be fair.

Avoid at all costs. I would say avoid even new ones. Who wants a premium car worth a lot of money that had poor fitting parts, and let’s face it, a very lacking and barebones interior? Avoid CPO lokenitsbthe plague

UPDATE: According to the service center I am receiving the loaner tonight. Truck company should be calling shortly to give an ETA window.

Lol. I don’t tweet, not that it would have made a difference.

You’re absolutely right. I held the company in high standards and thought this BS is beyond them. After all, if the car is good enough for Tesla to sell as CPO then who am I to say otherwise. I definitely regret falling for the trap. Hence the word Scam in the title. I knew I was...

I DID go nuclear. On pretty everybody. Guy who sold it doesn’t answer answer my calls or emails any more after seeing the pictures. SC gives me the famous “I’ll call you back” And when they eventually do they are rude and tell me it’s too expensive to send a truck with loaner. Cali have...

I’m curious, has anyone successfully returned a purchased Tesla, CPO or otherwise? Or even heard of someone who did?

Already done. Asked for a call or email with guidance or advice on how to move forward. unsurprisingly no contact from Tesla.

You are correct and that’s exactly what I did 4 says jnto it. I found a detailer and got an evaluation - they said headliner is a goner but they can try. I relayed it back to Tesla who said hold off on anything. We will send a truck. We will get back to you. Then nothing for 2 weeks other than...

Plus the needed work is beyond just a detailing Headliner needs changing, and center console also needs changing. That’s the damage I know about.

To answer one of the comments; I would have loved to get it detailed on my own. I would send the bill to Tesla, but whats more important is not spending my time in a filthy car. If they pay me back, great, if not then at least I have a clean car. The problem is that they did not at any point...

Supposedly I'm getting a loaner sometime between Thursday and Saturday. Price was $63K, total bill with taxes is $70K. can you imagine how you would feel paying that much for a car you feel grossed just by sitting in? And like I said, I understand that mistakes happen, but the reality is that...

Yes they were there. Charging cable was also extremely dirty, but not a big deal. A quick wipe and it was back in good shape.

Totally agree with you Here how I look at it: If I had received the car the way it is, tell them next day and send photos just like I did, and they say oops we forgot to detail it - no worries we will get it done for you. Problem solved. I get it that mistakes do happen and I’ll generally...

I live about 4 hours away from the nearest service center. Here’s the problem though: getting to actually speak with someone in a position to actually make a change. I tried escalating it left and right. Both at the service center where it came from and at the CA HQ. quite frankly, even at...

That’s why I put the word Scam in the title. I debated using such strong language, but in the end I believe that this truly is what happened here. I got scammed.

LOL... thats how I felt while writing it. I know i sound dramatic, and I hate to be that guy, but theres a limit to what can be consider a fair condition and just downright garbage. Tesla, if you hear me, I am still open to having you come pick up the car and give me money back.

Just realized a key photo was not included due to the 10 photo limit so ill add it to this one. this is the trunk center compartment additional storage area. Also forgot to mention that the car had a few personal items the previous owner left behind, including a yarmulke in the driver seat...

Ill try to keep this short and to the point. I'll also keep names out of it as I really do not intend to cause anyone any harm. First of all, I love Tesla. An amazing company that makes a kick ass car led by a true visionary. For most of the past 10 years i've been driving different BMW's as...