Search results

Palo Alto

Very similar experience for me. After months of back and forth and frustration, I was offered the 21-inch rim temporary solution and agreed to it but Tesla never followed through. I was one of the first to get the “permanent fix” (same part number). I quickly realized that it only lessened...

Sorry to disappoint everyone, but they told me the same thing last week. Then, a few days later... Hello Mr. XXXXX. I hope that you are well. As I had mentioned in our phone conversation, we replaced the updated strut kit that was supplied by our Escalation Team. Unfortunately, after we...

Same message here as well.... “...I don't have all of the specific details, but yes our engineers are confident in the resolution. As for timing, the design modification is currently undergoing validation and we expect to be able to install it on customer cars requesting it by the end of Summer.”

I’ve had the clunk/rattle from day one on my March ‘18 S75D. I’ve been in contact with the “Executive Care” team. Here’s their latest communication from a couple of hours ago: I wanted to reach out and let you know I haven't forgotten about you. I've been in contact with our engineers and they...