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  1. R

    2018 Model X extended warranty

    One of the clear things the warranty doesn't cover it says is suspension...what are thoughts on that?
  2. R

    2018 Model X extended warranty

    Our 2018 75D is soon to be out of warranty. The car has ~43k miles. We had issue with car on initial delivery in regards to trim / fit / finish that were corrected. Overall its been decent thereafter without any major issues. We were entertaining keeping car, but if so would strongly considering...
  3. R

    Picked up X100D Saturday, went to service Tuesday!

    Apparently our thread about the car being half repainted prior to delivery got merged with the other OPs so there are two OPs (??). The manager of the local Tesla dealership is bringing a paint meter to our car to verify tomorrow. Let see what happens...
  4. R

    Picked up X100D Saturday, went to service Tuesday!

    Yikes, looks like your Porsche experience is like our Tesla experience. I would understand if you had a hesitancy to purchase any Porsche products. Similar to your experience, I do like the way the Tesla drives (for now). I think Tesla really doesn't have a competitor in the market so there may...
  5. R

    Picked up X100D Saturday, went to service Tuesday!

    Sure, but not to get caught on the semantics of "engineering" versus "quality control" because both are poor / lacking in our case. For what its worth the car still does have numerous "engineering failures" such as the body panel gaps and electronic malfunctions. Our FWD on the driver side now...
  6. R

    Picked up X100D Saturday, went to service Tuesday!

    Its interesting, I think my thread about the paint / body work was merged into this OP's thread...guess there are two OPs now? Hope things have worked out for the other OP then. We are awaiting Teslas response to our Buy Back although I'm sure it will be a some generic statement about the car...
  7. R

    Picked up X100D Saturday, went to service Tuesday!

    If you mean insinuate that Porsche owners are a particular set because there in expectation of quality engineering then yes I also agree with you there. Perhaps, Tesla needs a car such as the Porsche Taycan (interesting name) to inspire them to step up their game.
  8. R

    Picked up X100D Saturday, went to service Tuesday!

    Darkmatter, thanks for your thoughtful and constructive response. The issue still remains is that if I were to sell the car lets say tomorrow and the next person were to measure the paint it would appear quite suspect at about 3x the thickness in the rear end. It would leave suspicion that the...
  9. R

    Picked up X100D Saturday, went to service Tuesday!

    Respectfully, I was ignorant too until you actually get the car. Do NOT let the excitement of the car and honeymoon phase get in the way of going through ALL aspects of the car. Really look at every panel, make sure ALL electronics work as they are supposed to, look for noises, make sure...
  10. R

    Picked up X100D Saturday, went to service Tuesday!

    If you look closely you will see that the rear panels all measure in the 350 range. I would not bring it up if it was a 120-150 issue really. Its just VERY odd when the paint meter reads almost 2-3x as much on specific panels akin to an accident.
  11. R

    Picked up X100D Saturday, went to service Tuesday!

    I will do. I don't want anyone having to deal with this situation and if those masochist do exist they will know which car to buy :)
  12. R

    Model X - Continuing AC issues - What to do?

    OP: I initiated a "Buy Back." Basically, spoke to our local sales manager who clearly understands we are not happy and will act as a mediator between Tesla legal counsel and their resolution team. I just sent a detailed email to them. Let see where it goes. If you are going to do the Buy Back...
  13. R

    First service

    ^looks like we have a similar taste in cars, nice Porsche. Tesla is not Porsche. Don't hold you're breathe on having your issues solved. Document EVERYTHING. I've initiated a buyback. The last 3 weeks have been a disaster and they keep getting worse. My car may have been in some sort of accident...
  14. R

    Picked up X100D Saturday, went to service Tuesday!

    You sir deserve a prize--they said what you said almost spot on. I wonder if they employ bots? In regards to the paint the manager said he spoke to the quality assessment team and I should rest assured that my car was completely fine and met all quality assessment standards. They have no answer...
  15. R

    Picked up X100D Saturday, went to service Tuesday!

    I'm not so sure about that theory as the paint measures similar thickness in cars of other marquis as the door but only our rear panel / trunk measure 2.5x as much. Also the dealership said we can wrap it and it will not affect any sensors.
  16. R

    1 week issues

    Welcome to the many issues club for a brand new 2018 Tesla delivery. We had our car delivered 3 weeks ago and are mostly in the same boat as you--yes we even have that incredibly annoying bluetooth issue. Every week has been new problems with mild resolution or patches of the previous problems...
  17. R

    Picked up X100D Saturday, went to service Tuesday!

    Mknox, thanks for that perspective. Even if this was a 40k car, the potential body work / paint should be disclosed--let alone the laundry list of other quality issues we are facing. I hope Tesla is not using this train of thought for making excuses for poor quality control. From what we...
  18. R

    Picked up X100D Saturday, went to service Tuesday!

    Yea you are probably right.
  19. R

    Merry X-Mas not working in 2018.24.1

    ' Yea, we feel your pain we had family over for Father's day (our new 2018 Model X was a gift for my father) and everyone was hating on the poor quality of Tesla and all the issues the car is known to face and their skepticism was in fact true. The car totally crapped out in front a few dozen...
  20. R

    Merry X-Mas not working in 2018.24.1

    Ours doesn't work and its a 5/2018 build.
  21. R

    Picked up X100D Saturday, went to service Tuesday!

    Wow...haha, you sound like you work for them...thats exactly what I anticipated they will say...
  22. R

    Picked up X100D Saturday, went to service Tuesday!

    Yea definitely thinking to go that route because I don't see another way they can replace panels. Its not acceptable to pay 100k plus to me and have numerous imperfections let alone concern that the car was repainted / damaged at the factory.
  23. R

    Picked up X100D Saturday, went to service Tuesday!

    Our original intention was keep car and buy the extended warranty so we are good for a long period of time; however, I definitely have a concern when it comes to resell because given our numerous issues. We just traded one of our Porsches last week to the dealership and the whole deal was...
  24. R

    Picked up X100D Saturday, went to service Tuesday!

    Doesn't matter the entire car reads in the 130-160 range except for the back (included pics show the trunk as well as rear quarters)...I have dozens of pics I can post if you'd like as well as a video walk around of the whole car showing the same :(. The more I'm reading the more I'm sure its...
  25. R

    Picked up X100D Saturday, went to service Tuesday!

    :(...yea I may have too its disconcerting to say the least, I have a video walking around with the paint meter too...
  26. R

    Picked up X100D Saturday, went to service Tuesday!

    After two disappointing weeks with many "fixable" issues in our ordered / custom spec car, we had our Model X returned to us with a scratched wheel by the local service center and another alarming finding as follows: We took the car for an estimate for a ceramic pro / film shop that has worked...
  27. R

    Picked up X100D Saturday, went to service Tuesday!

    Good luck with yours and hate to find more people I can empathize with. It may be possible they forgot to install an airbag. Our new car delivered two weeks ago didn't have jackpads installed so when we got a flat...we were SOL. We also have a laundry list of other issues. Hope you get your car...
  28. R

    An even more dissapointing second week with our Model X

    Vik, thanks for the above. I clarified what I meant by fanboys--again the purpose was not to call people out as I don't think serves a useful purpose so sincerely don't mean to offend. I will try your above recommendations when we get the car.
  29. R

    An even more dissapointing second week with our Model X

    Fair point and genuinely do not want / need sympathy, but ideally looking for resolution of our issues, so we can enjoy this car as you mentioned. Also surprised to see so many people respond or PM with similar experiences. I think as a prospective buyer this is very important so one has...
  30. R

    An even more dissapointing second week with our Model X

    Tried all of that and it appears to deeper than the actual clear coat. I don't think our car was even detailed during delivery.
  31. R

    An even more dissapointing second week with our Model X

    Foremost, thanks for ALL the responses and constructive feedback. Let me start by saying I don't mean to offend anyone as a fanboy, but I do agree with the sentiments "barklikeadog" brought up. We had high expectations because we were sold on high expectation. This is a brand NEW car. The car...
  32. R

    Just got my X :) and first trip questions :(

    Thanks, ok great step in the right direction and looking forward to that...would you happen to know of any of the other actual updates? Service center didn't think that was part of the update.
  33. R

    An even more dissapointing second week with our Model X

    The car is scheduled for the a firmware update this night--so hopeful about internet. Also the issue with port is at all times at home unfortunately UNLESS its at a super charger.
  34. R

    An even more dissapointing second week with our Model X

    Above is what the jack point should look like, below is what it looks like in our car where its missing and there is a rectangular gap between the battery and the rails. Here is the paint (its dirty from driving), but you can appreciate the haziness that can't be wiped away. This is how it was...
  35. IMG_0356

    IMG_0356

    This is what the jack mounts should look like.
  36. IMG_3090

    IMG_3090

    This is where the jack mount should be. Instead there is a gaping rectangular hole in between the battery and the rails.
  37. Paint

    Paint

    This is the haziness in the paint. A lot of the plastic has this effect that can not be wiped away and is in the paint.
  38. R

    Just got my X :) and first trip questions :(

    Hope your experience is better than ours, but make sure the lug nuts are still on the car. Tesla forgot to install a lot of basic equipment in our car and I wouldn't be surprised if they forgot. On a more serious note does your internet browser work?
  39. R

    Very disappointing first week with Model X

    Big John...we had a very short romance and love how she drove, but alas even more problems on top of the other problems...:(
  40. R

    An even more dissapointing second week with our Model X

    Often times the sequel is not as good as the first and same sentiment holds true with our second week. First week as follows: Very disappointing first week with Model X More problems as follows: 1. Driver side window screeches as it slides up and down and creates this very strong and and ear...
  41. R

    Very disappointing first week with Model X

    Does your internet browser app work?
  42. R

    Very disappointing first week with Model X

    Does your internet browser work? Do you have the new MCU? I've been told (perhaps falsely) by my service advisor that this is an issue with ALL new MCU and they can't help with it. This seems to affect the app, Christmas trick / Easter egg, and potentially bluetooth as well. Thanks.
  43. R

    Poor service from OA

    Respectfully, I don't agree with that last sentiment the experience gets better with delivery. I had same experience as OP when we bought the car. Frankly, perhaps we should have been more cautious from the get go and not as whimsical but we had a fantastic salesperson who really sold the car...
  44. R

    Poor service from OA

    Ready for dissatisfaction. I didn't know this, but apparently you can compare your experience with buying another high end care with that of Tesla. You have to completely lower your expectation and standard. Consider this as a premium and not a luxury car. The salespeople are great, but beyond...
  45. R

    Very disappointing first week with Model X

    Alright guys the sales people who worked with me prior to delivery (all were great by the way) have contacted me and are willing to help assuage some of the aforementioned issues with the service team. Perhaps, a few of you are correct and we should have done more research on the actual quality...
  46. R

    Very disappointing first week with Model X

    Appreciate everyone's advice. Davidc18: Working with the Dania team, but understandably have very mixed feelings about competency given certain responses, lets see...I'll update the phone software and see if it makes a difference and doubt it will considering it was working for two days prior...
  47. R

    Very disappointing first week with Model X

    So the service manager called me and said they could basically do nothing about the bluetooth unless I update all of our iphones. I have a 7 and have older software. My father has a 10 with newer software. I told him none of the phones register with the car and have to be manually added and the...
  48. R

    Very disappointing first week with Model X

    My fear is that this is basically the issues we have within 2 days of local driving and less than two hours in the car. In regards to the bluetooth. Same issue with my dad's iphone as well which was previously sync'd. Lexus is actually fantastic in regards to ownership experience--although the...
  49. R

    Very disappointing first week with Model X

    Good luck :(...I'm likely going to drop the car off today because I'll need the blue tooth operational to work on my daily commute and am paranoid about the horn not working as it should as well... VIN: 5YJXCDE25JF1024"XX" Version: 2018.21.9 75dvdc11