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  1. M

    Model 3 with damaged hood before pick up

    Service center called and car is ready for pick up tomorrow. I hope to join the ranks of contented Model 3 owners.
  2. M

    Need help! Unusual delay for Texas delivery

    I hope things work out for you. I’m working with Houston service center to deal with my car that arrived with a dented hood.
  3. M

    Model 3 with damaged hood before pick up

    Went to the Houston Service Center yesterday. They are going to get back to me regarding time frame for having a new hood sent from Cali vs. obtaining a new VIN. I have been reading that Tesla parts are hard to come by at the moment (probably because of ramping up new car production) so it...
  4. M

    Bloomberg’s at 5,187 now. :)

    As someone who received a 13th hour notice the afternoon before my pick up date that my Model 3 was damaged in transport, I hope for everyone's sake they figure out what needs to be done to fix this problem.
  5. M

    Model 3 with damaged hood before pick up

    Two new wrinkles after phone call to service center. They would like me to take a look at the car (although they couldn't tell me if the hood is even there) and then added another option of having a new hood sent from the factory. I asked about timing both for the new hood as well as getting a...
  6. M

    Had to reject delivery

    I found out less than 24 hours before I was to pick up car that my fully paid up car was damaged in transport. Service center informs me that dented hood needs to go to body shop but I don’t think I want to accept a damaged vehicle. Will be contacting service center tomorrow to reject and see...
  7. M

    Rejected delivery today, Costa Mesa, CA

    I got a call today to confirm my pick up for tomorrow morning then several hours later got another call that hood was dented and had to go to body shop for repair. I think I’m going to speak with them tomorrow and reject and have a new one built. Just not going to be happy knowing the car has...
  8. M

    Model 3 with damaged hood before pick up

    I’m going to talk to them tomorrow about the replace idea. They only presented repair or reject.
  9. M

    Model 3 with damaged hood before pick up

    Get a call this morning to confirm pick up tomorrow morning. Several hours later I get another call stating bad news that the detailers found the hood was dented in shipping and would have to go to the body shop. I’m obviously dismayed with this news and wondered what options are actually...