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Welcome to the club! I love my Model X but every just about single interaction with the company (including my infuriating delivery experience) is simply awful. No one knows anything, no one takes ownership of any problems, anything they tell you is just as likely to be false as it is true. The...

$4320 for a full wrap in New Orleans. An additional $250 for chrome delete. Having the wrap done this week!

I'm going to use your code right now, thanks!

Gorgeous! I’m picking up my MX tomorrow with the same interior and I’m positively vibrating with excitement. Thanks for sharing your experience, maybe I’ll write mine up too.

Yeesh. This terrifies me because I’m supposed to get my new MX from an SC 300 miles away and then immediately head out for a friend’s wedding 700 miles in the opposite direction. Guess I better figure out where the service centers along the way are, just in case...

Wow that red is gorgeous! Congrats!

I’m so annoyed and frustrated by the complete lack of communication and broken promises. My delivery last week didn’t happen and I only found out because I called to confirm before I drove 300 miles to get it. We got rid of a car because we were told I’d have it by now so it’s a pain to get...

Your MX looks great! Super sharp.

I’d say give them back and get what you paid for. The right thing to do is to point out their mistake. You’d want someone to do that for you, if the situation was reversed.

Hah, that's awesome!

Yes, I changed my mind weeks after ordering, deciding to cancel my trade-in and just pay cash. It was no problem. I called my DA and he did it but he suggested it could just as easily be done on the website.

Gorgeous car! I'm so jealous. I was supposed to take delivery tomorrow but, turns out, my X never left California in the two weeks it was supposedly in transit. They cancelled it and basically were like "hopefully next week" ¯\_(ツ)_/¯

One thing I’ve learned, for what it’s worth, is give up on email. I’ve had a much faster resolution just picking up the phone. Good luck with your situation! Seems like these delivery snafus are totally commonplace which should be unacceptable.

Well, you should check in with them based on my experience. No one noticed or cared that mine had not moved until I started asking. At least my DA is VERY responsive. Mine was out of production on 9/11 and paid for on 9/18, the same day payment became available.

Well, I just got a bad update. My delivery has been canceled and moved to “probably sometime next week” because it’s just been sitting at the train yard waiting to be sent for two weeks and no one was on it. My DA was apologetic and I really like him but honestly, I shouldn’t be the only one...

Hi all, I'm supposed to pick up my Model X on Friday, according to my delivery advisor last week. He told me I'd get a confirmation from someone else but I haven't heard anything. I plan to drive 300 miles to Houston tomorrow in a rented car and stay in a hotel to be ready for the delivery but I...

Welp, I'm awaiting delivery on Friday and I've also heard nothing at all since I was given that date last week. My account page has just said it's "in transit" for two weeks, delivery date was given verbally by my DA. I hope mine boarded the train.

Excellent! I’m expecting delivery on Friday and would love it if they called me in early. I was considering the BlackVues too but I’m going to wait and see what comes with the software update. I’m sure the BlackVues will outperform the built in cameras but if I can avoid the intrusive install...

I would absolutely go for this. When I ordered, they had a couple of configs ready to go but not the exact config I wanted. I'm taking delivery a week from today but I nearly compromised on my order just out of impatience. If they had had my config, I would have loved to be driving it for 2...

I have a delivery scheduled for a week from today but my online account just says "Your Tesla has been built and is in transit from the factory" and my delivery location is incomplete too. I can't select the service center where I will pick it up so it's always been incomplete. My DA constantly...

AWESOME!!! That looks like the one I ordered! Which black is that?

That’s encouraging, at least. You will probably need to deal with them again for service and it’s important that they’re trying to repair the relationship. Great looking car! My MX is coming in a week and I should quit reading delivery nightmares...

Good luck! Did you get it? Post pics!

Congratulations! Probably you already know this but click over to the order tracking grid and put your info in too. I just got my MVPA today and paid for my MX so, needless to say, I'm DYING OF ANTICIPATION! If your order goes like mine did (which seems fairly common), this will happen: 3 days...

Congratulations! Seems like you may have already done this but be sure to put your order details and progress on the tracker: Model S/X Order Tracker I'm anxiously awaiting delivery of my MX and I'm constantly stalking that tracking grid!

Love this thread. My MX completed production today (!!!), and I chose obsidian black even though I’ve never seen either option in person, outside of the dimly lit underground parking lot of the Houston galleria Tesla shop. I thought they both looked terrific, the most attractive colors for the...

Great post! That midnight silver looks brilliant in the photos you attached.

He did call but it was in response to an email that I sent, requesting to remove my trade in. I learned it was in production by seeing it on my account page. My DS actually predicted it would go into production the following week so i joked about that in the email. To that point, I got fed up...

So cool! I asked because I’m awaiting delivery of an obsidian black MX myself and it’s hard to find photos of them so yours are manna from heaven for me! There’s no upper limit on the number of photos you can post :D

Gorgeous! Is that Obsidian Black?

Me too!! Ordered August 10, confirmed Aug 14, in production today! I don't have a delivery date either but my delivery advisor told me today that it should take about a week and a half for delivery, FYI.

I’m awaiting delivery of my Model X and I didn’t even know the charge port door would open on it’s own! In case anyone else reading this is like me, here’s a demo of 5 ways to open the charge port (on a Model 3 but I guess it’s the same on MX?)

I understand they’re busy but this is purportedly this person’s job and my questions are related to the 6 figure car I’m buying, you know?

Just piling on that the communication from Tesla is terrible. I can’t get an answer to an email to save my life. For a six figure car, I really expect better. A traditional dealer would be in constant contact, for better or worse!

Thanks! I think I will call, I was just curious if a long wait is typical.

Thanks for chiming in! There is no showroom in my whole state, unfortunately. Our local government is in the pocket of the dealerships and has forbidden Tesla from having a presence. I see so many Teslas in town though so people are making it happen somehow.

How long does it take to schedule a test drive? I'm prepared to buy a Model X but I filled out the form for a test drive 10 days ago and I've heard nothing. Is there normally a long delay? After submitting the form, the page said I'd be contacted within a day but obviously that hasn't happened...