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FYI, I just posted a thread reporting the same issue. It's been happening to me for 5+ months. I am surprised others aren't reporting. I have a service visit. Is your car MCU2 or MCU3?

About 5 months ago, TuneIn podcasts stopped loading all but the latest episode. It started with one, but slowly podcast after podcast has begun refusing to play old episodes. Anyone else seeing this? MCU2. 2018 RWD long range. Play button is greyed out. No spinning circle indicating it is...

I was on Windows when I did it. I downloaded it as a doc file.

@SD_Engnr I was able to download and edit it. Click on the wrench in the top right corner and choose "Download a Copy".

@SpiceWare Great Doc. I have modified it and will be using it this weekend!

Any owners within driving distance of Martinsburg, WV want to join this Saturday's EV-only car show? Frederick, Cumberland, Hagerstown, MD. I'll be there with Maguro. Register here!

They had numerous opportunities to make this right. The biggest opportunity was I asked to let me accept delivery and schedule the repair at my local certified repair center to be paid for by them. They said no. Instead they are fixing it in "their body shop". I trust a 3rd party 5 star...

Update! They scratched the belt molding (chrome trim around windows) while doing final buffing and now need to replace the part. And they can't tell me if the part is in stock. Is my experience an outlier or are lots of people having similar delivery troubles?

Officially over 2 weeks with no estimated time of completion.

They are probably using my car's issues to make other people feel better now.

Update: Tesla rescheduled me for delivery on August 4 (tomorrow). I got a call today saying the car was not done. I'm fed up with this. 2+ weeks to fix a small scratch?

I think my delivery woes have made me bitter. I used to pass Model 3's on the road and would get so excited . Now I pass them and just get angry . 8 days since my scheduled delivery. No car. No firm estimate.

Don't tell me this...

Day 7. Still no car nor solid estimate for delivery.

Update! I got a very helpful woman to call me back today from the service department at the Owings Mills location. She answered all my questions and said the delay would be worst case 2 weeks. They started fixing the issue as of yesterday and would call me when it is done. She also was so...

Do you have a delivery date set? They set my delivery date long before working on the paperwork.

Day 5. I decided to take a different approach and not contact the center yesterday either by phone or by email. I can't say I am shocked, but they did not reach out to me with a courtesy update. Yesterday was the day the car was supposed to go to the shop to get a repair estimate. Did it...

I work with someone who swears by the Rockville service center. Honestly, I don't think the problem is the Owings Mills center people. They have been super nice and try to be helpful, but their hands are tied by the corporate office. The Rockville location's main issue is that they were not...

Don't get too excited. My friend chose Rockville over Owings Mills because it was closer (it's not). He had a very different, but equally bad experience. One snippet was the Delivery Advisor sent him the contract and paperwork via email after he picked up and it was for someone else including...

The Monday delivery schedule was last Monday. I'm also Owings Mills, not Rockville. I think I know everything at this point, just waiting for some definitive info from the delivery team there.

Fighting = my ISA taking over a week to respond to multiple emails stating that they had screwed up my trade in paperwork. When she did respond she did not fix this issue. In fact, she never did and I gave up trying. How is that my fault?

This is the thing that I have said to myself all along. Hypothetically, if they gave me a Aug 6th delivery date originally, received the car on the 23rd, inspected it, found the issue, fixed it and delivered to me early on the 30th, this thread would be completely different. Basically, the...

Worth a try. I just hope the fund for the $3000 MD excise tax credit doesn't empty while I am waiting (a real fear). Secondly, I hope they still have some of those model cars left.

This thread went a little off the rails. I was originally posting to vent more than anything. I am a Tesla fanatic as much as anyone. I am personally responsible for convincing 2 friend's to reserve two and a half years ago (both ordered at the end of June). This has been a frustrating and...

Nice summary as well! I think it falls somewhere between the two. Also, great avatar. Possibly the most fitting avatar knowing the context from that episode.

@Trips Nice summary although some of the details are misleading. Each of the calls/emails you bolded were because the local center missed a promised deadline they self-imposed. I called July 23rd in the AM because they said they would update me when they closed Saturday but they did not (not a...

I think it is partly because it didn't happen to them and because there are enough reports of even worse experiences that it pales in comparison. My Delivery Specialist tried to make me feel better by telling me they have a car that has been in the shop for 6.5 weeks. That isn't that...

I have done both of these things: talked to local managers and nationally. I believe I have been as vocal as possible with everyone who will listen.

Actually, yes. I even asked them to do that so that I could get it fixed on my own time. Instead, it is sitting in Tesla's lot for an indeterminate amount of time waiting for their body shop to have an opening. It's not a safety issue and it isn't even noticeable unless you kneel below the...

What is and isn't a nightmare is subjective and has a lot of factors that play into it. Also, just because it happens to lots of people does not make it less unnerving.

I wanted to share my ongoing delivery nightmare that I am experiencing at the Owings Mills, MD center as a cautionary tale for others with upcoming scheduled delivery dates. For reference, my reservation was made at 7:30 AM 4/1/2016. I configured the evening of June 27th around 9 PM. On July...