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Took Delivery of my 3 9/14 and noted the paint issues on my delivery acceptance form. Immediately scheduled mobile for all of the issues (paint being one of the items). Mobile service came out for an initial assessment of the car and made some notes. October 5 mobile service fixed some trivial...

Internally at Tesla they use Skype and this is the primary method they use at the service center now. If you call the fully staffed HQ support number. You will get someone who will push you towards your delivery adviser and usually look them up to see if they are on skype. they can also check...

VIN 34296 finally delivered! FYI The Dallas Cedar Springs Service Center is a mad house from a sheer volume perspective. There were so many irate customers coming through during the 4 hours I spent there. I had a 2:30pm appointment and didn't leave until 6:30pm. They informed me that my car...

Finally after a few months since production ramp up some acknowledgement from the bossman.

@mike123abc Yeah that's the number I call. They always answer and the automated greeting will actually tell you your expected wait time. I try to call earlier in the day before 11am and normally get through pretty quick 5-10 minutes. Afternoon I noticed the wait gets a bit longer.

I would just expect delays. Texas is still rail jail central. The service center(Cedar Springs at least) has given up answering their phones and now their voice mailboxes are full. Your delivery advisor is also probably on non-stop back to back calls. I would like to say that those that have...

Ladies and Gentlemen, I have a delivery date! 2:30pm CST tomorrow! *Still tentative* but it is no longer a placeholder date and an actual date where my car is actually physically sitting in the service center since Tuesday waiting for inspection and detailing. Days since ordering: 78 Days...

You're funny. I still haven't received my car. This forum and probably this exact post will see its next wave of Texas Rail Jail victims if they continue to tell people a specific date and continue to fail at meeting their own expectations.

Can you post a pic of the sticker with the born date on it? 164XX looks like March 2018.

This twitter is pretty handy for getting close the date. I was told by Reid @ the Dallas Cedar Springs service center that June 18 was my car's born date but that appears to be impossible given the timeline in this twitter which looks to be early May 2018. Model 3 VINs (@Model3VINs) | Twitter...

Mine is 34296 and I still haven't taken delivery of it. I don't even have a delivery date ("late September") The build date that I was told is June 18, 2018. I'm going to guess VIN 27K is probably April or May 2018. I am a bit more leary with the older VIN and the amount of handling(loading and...

There is some autmated process that does this at certain steps in the process. It will come and go until your delivered. No worries.

I guess they found my car and brought it into the service center this morning. My delivery advisor also took it upon himself to request home delivery for me. I guess instead of a 3 hours wait (driving from okc to dallas) when they say it is ready I get to wait another 7-10 days for a truck to...

Are you getting your $1000 deposit and your $2500 order deposit refunded as well? If so how did you swing that? I thought it was non refundable.

I have been where you are and still don’t have any idea what is going on with my car. I’ve emailed everyone I could, filed complaints, called everyone multiple times to tell them how much they suck. I am so butt hurt about it, and I wish I wouldn’t stress about it as much as I do. Tesla...

YES!!!! So glad you finally got it! Congrats!

In case you're wondering what a placeholder delivery date is...This is where they put midnight as the time in an effort to suggest to the logistics team that this is a priority delivery. This is their 2nd attempt. I think they just lost the car. I don't think they even know. They look like they...

One lonely red Model 3 with Aeros left in the OKC rail yard today. I hope its not one of you guys. I couldn't get close enough to get the VIN sorry.

Nothing. Just curious, Who was your rep on-site?

Holy crap you paid for your car the same day mine supposedly arrived in Dallas. Glad you got your car! I'm gonna go cry myself to sleep now....

Awesome! I'm looking at a 9/11 "placeholder" delivery date right now. Getting my hopes up....again.

I paid on 8/6 and received an 8/21 delivery date as well. Next date I got was 9/3 which was also missed and now I have a 9/11 "placeholder" date. Apparently this is to remind logistics to go get my car from the rail yard somewhere around Dallas that has been sitting since 8/15.

If you guys get a chance go over to the Texas forum here and check out the "Texas Hold UP!" thread. Texas had some cars arrive via rail and the Service centers treat them like bastard step children. They receive the LOWEST priority. My car arrived in Dallas on 8/15 and is still sitting there in...

You do great work ;)

VIN 34296 ordered 6/28/2018 2 failed delivery attempts. "Late September"

Yes your DA will give you wire instructions with your MVPA. My wait for the "contracts team" was from 6/28 to 8/3 if that helps...It looks like the AWD emails are making their way out to those orders and they seem to be getting quite a faster response but may end up meeting the RAIL JAIL as...

They are very very backed up. My car arrived there on 8/15. Still waiting on a third “tentative” delivery date. :(

from OK as well. paid 8/6 and STILL don't have a delivery date. Your rep is at least trying to help you and keep hope alive.

How long have you been waiting?

Demand that they provide you with transportation. It is the very least they can do while holding your car hostage and not even letting you look at it.

Really happy to see this! Congrats!

3+ weeks in rail jail is plenty of time to get some paint correction and panel alignment going. I want to believe!

That isn't necessarily a bad thing. Hopefully you get matched to a car that is sitting in a service center ready to go and you get your car before the rest of us tx rail jail yard inmates.

From OKC. Paid since 8/6. Maybe we will get to pickup on the same day?

I'm wondering the same thing. check my sig. My car has been sitting at DFW rail jail since 8/15.

Well its been there since Friday 8/31 so i guess that means i'm getting my car? Delivery date still says "late sept"

Would you mind outlining your escalation process? I'm currently driving a rental car they are paying for, but I would much rather have my car. I thought with them being on the hook for another $300/week it would be incentive enough for them to avoid the extra avoidable expense. I hope you get...

Wow, you're still getting tentative dates? It is important to highlight the word "tentative" My delivery advisor wouldn't dare. Mine only says "late september" now. Just curious, what took you so long to pay in full?

Texas is a complete logistical nightmare with delivery delays. I would find it hilarious if they tried to pile on a workshop for owners right now. They need a workshop on how to deliver vehicles that have been paid in full for 30+ days, and how to forecast delivery delays while communicating...

Texas requires full payment before the car can be shipped. I haven't even received the car yet, but had a 9/3 delivery date on my account. I've been delayed again. The VIN comes then it goes away after a delay. I have Tesla Delivery fatigue now. I can't feel anything anymore. I think I need...

got teased with a sept 3 delivery date, vin linked to app and everything then got the rug pulled out Monday nght and vin delinked from the app. Tesla site back to “late Sept” for delivery. Now 29 days since paid in full.

If you are wondering why there aren't that many posts here from Oklahomans, most of us are in the Facebook group "Tesla Owners Club of Oklahoma". See you there!

Lol, I guess I could take a late night road trip. I'm trying not to get too excited.

34692

Welcome to the club. There are quite a few of us in your exact situation. One of the threads is the "Texas Hold Up" thread in the North America/Texas forum here. There are delays happening everywhere with the Model 3. The main thing I'm seeing is that they are just not doing a very good job of...

Currently @ 64 days since ordering. 36 days waiting on the "contract team". 25 days since paying in full. Still waiting with no delivery date.

I hope this Mason guy can sort things out. I know they are busy, but I really wish it felt as though they were prioritizing the deliveries based on reservation dates and wait times. Seeing the fb, forum, reddit posts of people ordering later than most of us and already taking delivery is a huge...

Update for me: 2018-08-30 12_54_32-_ Tesla by jprac80 posted Aug 30, 2018 at 12:58 PM Estimated Delivery: "Late September"

Mine has been sitting at the Dallas Rail hub since 8/15 with initial delivery for 8/21. It has been delayed and currently haven't heard anything about a new delivery date. I hope you get yours and I hope it is perfectly flawless!