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This type of ad hominem attacks is what gives tesla fanboys (or are they actually tesla social media employees? I'm confused) and the brand itself a bad rep. Well I ain't a finance professor, but I did take my share of statistics classes back in college. If you want to get into the cherry...

I'd rather drive a properly built Audi (or BMW/Mercedes/Porsche/GM/Ford) that I don't have to worry about quality and fit/finish in 2025 than a rushed-to-the-door Tesla with all kinds of problems in 2018. Plus, I don't mind getting smoked at the traffic light by teslas in my AMG or my pickup...

Well they finally sent a flatbed to pick this sorry pos up. Buh-bye! Let's see how long it takes to get the money back now.

This is what Tesla needs, specialized prep centers in key strategic locations where the cars are inspected and prepped before being shipped to dealerships. Tesla's local service centers can't inspect for s**t. This is why cars delivered by MB, BMW, etc. are pristine and we don't need to worry...

The problem is if the brand is primarily sold to enthusiasts who are a lot more tolerant of its problems, the brand will remain a niche/enthusiast brand. The market, however, is expecting a lot more and both Tesla and the enthusiasts are underestimating how "demanding" the "regular" customers...

This type of fanboyism is what turns people away from this brand. First of all, any reputable car brand won't let this crap happen in the first place---all cars purchased from manufacturers will be meticulously examined and bad apples won't be delivered to customers. Delivering a...

Now I'm gonna get the C63 AMG from wifey as my daily driver! Too bad I sold the Volt. Would have loved an EV as daily driver which the Tesla was intended for. Well, only one year until the Audi arrives I guess. Too bad they weren't being any more proactive despite the host of issues. The only...

Refund should be the entire amount. I just put down the $1k deposit for the Audi. Adios Tesla for a couple of years! When the money gets back I'll use that for a nice loaded Chrysler Pacifica plug-in plus a shipping container of beers.

Update. They said there's no new car that they can match and I have to place a new order if I want a replacement. So of course now I'm gonna get the money back. Audi e-tron here I come!

My guess if its really a below-surface crack or deep delamination it wouldnt hold under its own weight and will spread. Mine was also quite pinkish in color. Surface chips (I got one of those in the rear glass as well--see my pics) probably won't.

Your glass is exactly like the one that I got (the Cleveland Fiasco) and mine is already spreading inwards in the area with the worst delamination, about 1/4 inch in the last two days. You better watch that pretty closely and take plenty of pictures.

Get a decent dash cam with a good "parking mode". I have this hooked up in two of my cars and it already caught one hit and run (old couple probably didn't even notice they hit my car) and one attempted burglary (guy trying a wire hangar on the passenger side door). I have it hooked up to an...

Glad you had a good experience there. I'm sure there are good staff over there (the new manager that I've been working with on the return process is much better and more responsive) but they def. have some bad apples among their low-level staff. I'm gonna follow up with the executive team to see...

A quick update: Didn't drive to Cleveland yesterday because I was assured by a delivery manager (different guy than the ones I've been talking to at the SC) that I would be perfectly within the two day "return window" because I did indicate to multiple parties within Tesla of my intention to...

7 miles on the odometer. Not a loaner but I don't know maybe some staff decided to take it for a quick joyride around the block.

Oh yeah and he found a new issue: rear glass roof has a weird chip on the right edge (pic below). This one doesn't seem to be expanding but the front roof glass crack is expanding inward. I don't know what happened to this car maybe it was under a mudslide or something.

They did tell me that there "might" be some leeway w.r.t. when the car needs to be returned because I did send emails to everybody loud and clear about my intention to return on the same day. But not taking any chances. If no follow up by say later this afternoon I'll drive there myself. The...

So, they are gonna try to get a flatbed truck here today to pick up the car but that's not guaranteed. So I might end up having to drive 3hrs there today anyways and take their Toyota Corolla rental back. And right, it looks like the car does have to be PHYSICALLY returned within 2 days. However...

Not just mass-market buyers but also buyers in the premium car segment. At least based on my experience Tesla's delivery experience is completely and utterly trash compared to their competitors (let's face it they are competing with the BBA boys). This is what you get from the European...

Thanks. Maybe they lost/hired some new people because at least the detail guy there was terrible. See the attached picture. There was a scratch there that we found at delivery. He took it in and buffed it and that's the result! Well my 15-year-old cousin could have done a better job than that...

Here's an update: I have emailed both [email protected], and per @MXWing 's suggestions [email protected]. I used my official work email so there will be a timestamp of receipt. So hopefully there's a record of me requesting the return within the 2-day return window. In the email I...

Well my choice was home delivery or Cleveland. I made the mistake of choosing Cleveland cuz I heard the Tesla delivery experience is great. I strongly advise everyone not to make that mistake.

Well that's certainly not what I received. First of all I was under the impression from the forum that the Tesla service is excellent and goes above and beyond other manufacturers. In my case the service is worse than a used car dealership. Example: I was told at one option is to leave the car...

You know what, you might be right. There were some weird markings over all 4 tires (red dot paint and beige paint stripes across the entire tire). I'll snap some photos when I'm back from work today. I also finally got in touch with a much nicer manager there, so hopefully we are within the...

The main issue is that they gave misleading statements that didn't even suggest this is an option. The first document you sign before even heading out to examine the car is the delivery sheet. They told me everyone has to sign all of that BEFORE they can even examine the car and made it sound...

Thanks. I took multiple videos already and will follow your suggestion of doing a full "walk-through" video. All of these are currently housed in Google Drive and I might just make all the videos publicly viewable on Youtube as well.

Quick update: All calls this morning to their delivery team went to voicemail. No emails were ever returned. I don't even care about the car now. Right now my only fear is them not answering the phone/email today and keeps delaying so I won't get my money back because the two-day return window...

And as promised. Here's the National Car Rental Hyundai Tucson that I took to the delivery center (pre-rental shot). Sad day when we are comparing the build quality of that and a $60000 model 3 (and the Hyundai wins!)

Here's some additional photos of that beauty for your enjoyment. And yep the car is def. going back, and I'm not gonna drive another 200 miles there again so they better come pick it up. I'm completely done with that service center but I'm gonna raise this as high as needs be to get their...

This is the problem. I was not told that I actually had the option to reject the car because the took the check as the very first thing. That's very clearly misleading information. I asked for the service manager who says I can (1) either take the car & get the issues fixed via a service ticket...

I don't think we are overly demanding when the car has worse build quality than the Hyundai rental that I drove there in (I actually took some photos of that Hyundai Tucson and will upload them as well :)

Making a Google album with more photos of that "beauty" (executive will also receive this) for your entertainment. Stay tuned!

Well I was given completely misleading information then. Here's my delivery experience: 1. I was greeted by an agent named "X" (the card he gave me had only the generic SC name on it; withholding his name for now as I'm escalating this to the executive level). His first words were "I have...

Too bad. The car drives GREAT. No complaints there (except the rattling in the left door) and this is from an AMG owner. Quality is absolute JUNK. Do you know if I ask for a replacement in the two-day window and it's also screwed up, could I get my $$$ back?

Thank you for the tip on executive escalation. Just did it. Yeah I did get his name. By the way he left after 20 mins and was nowhere to be found (said he has another delivery coming up--busy man!). His name is now forwarded to the executives. By the way I was also promised a list of items...

So that's two days (for home delivery, I guess for SC delivery too) to decide whether to return the car and get a refund? So basically tomorrow. At this point I might just ask for the money back. The issues are too many to be of mere coincidence. This must have been a complete reject/rework (and...

It seems that tthe delivery "agents" don't understand the difference between "due bill" and "service concern" and use them interchangably. Nothing was noted prior to delivery. They opened a "service concern" whatever that is and said they would schedule to have the car picked up after the glass...

Ok so I drove to Cleveland today to pick up the black RWD LR model 3, and right off the bat noticed some issues that they noted on the due bill. Then I found a ton more back home. I'm just gonna let the photos speak for themselves. The amount of issues seem too numerous to be coincidence, and...

Well I'm supposed to pick up the car at Cleveland tomorrow and was actually emailed by a delivery agent this morning saying that everything is good to go. Well I knew better because after reading all the posts here I'm putting zero weight on their words. So I called the service center next door...

In MI the "delivery" and "doc" fees are completely taxable. They even included a worksheet to make sure the dealers will be forking over the correct amount. When I was buying my Mercedes the dealer even tacked on an "advertising fee" which is again fully taxed (they did comp me some floor mats...

That's what I thought. Looks like the staff in the delivery experience post was just blowing smoke. Thanks for confirming!

What's all this talk about Tesla cheapening out yet again and no longer include the J1772 adapter in the charging kit? Can anybody verify this? I have a chargepoint home charger at home and another EV with J1772 connector, and clearly most Model 3 delivered so far had the adapter.

That would be pure BS

110v outlet will do fine for such a short commute. I'm in a very similar situation and my commute is 13 miles round trip/day. I've been driving a Volt for the last 4 years and using an 110v outlet in our garage to charge it for the first 3 (switched to a 240v home charger last year). I always...

You probably should never wash the Tesla (or any high-end car for that matter) in a regular drive-thru car wash. Learned it the hard way when one put all kinds of swirls and scratches on my beautiful Mercedes. I wash all my cars with rinselsss ONR now with great results so far. Probably took me...

Ok. I figured out a way to test this and will try to do that when I take delivery next month. All we need to do is to get/borrow a common BTU meter like this (costs about $100 but I'm gonna borrow one from a home window tinter friend), park the car under the sun, and point the meter at both the...

There's actually a quite simple way to test this. Those infrared temp guns would do. AFAIK the front glass still has that orange hue. So all one needs to do is to let the car sit under the sun for a bit say 30 mins w/o AC, then point that thermometer at both the front and the back glass and...

@Garlan's post is certainly informative and very appreciated. However, I think there's still an important question that Tesla hasn't answered: IR blocking. Note that UV blocking is usually built into the glass. Therefore, whether or not the glass roof has coating has nothing to do with the %...

I got it from this ebay seller. There was a 15% off coupon yesterday which brought the price down to $560. The discount coupons pop up about once a month so I would hold off until one is available.

Got a set of Nokian R2s on eBay for $560 w/ coupon together with cheap TPMS (ITM? $100 for all 4) and will mount them on tire rack discount alloy rims (or steelies if I can find them). I'm pretty sure the rims will get banged up in our harsh winter here so I'm getting the cheapest ones possible.