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  1. J

    Order Delayed and Delayed...

    Update: The delivery specialist and customer service rep (who told me they would call me back yesterday) did not get back to me. So I called back today and waited on hold for 30 (the usual) and re-explained the whole situation to a new rep. The rep did some research and said there IS a VIN...
  2. J

    Order Delayed and Delayed...

    Thanks for the info. I emailed them twice in the last week and once weeks ago, all no response.
  3. J

    Order Delayed and Delayed...

    I called today and told them "my order is lost" and it seems like it was elevated. This time the girl did not give me standard responses, instead, put me on hold and said she was going to contact the delivery specialist assigned and let her supervisor know there may be an issue with my order...
  4. J

    Order Delayed and Delayed...

    Thanks for the info. It's unbelievable...reserving since day 1 of the reveal gives no priority...ordering 3 months ago gives no priority. Who makes up these queues? I don't have a VIN number that I know of..but even if I did and it is stuck somewhere...reassign me a new vehicle. Just don't get it.
  5. J

    Order Delayed and Delayed...

    Yeah, I know it is not the person on the line's fault, it's just this whole system seems random/unclear and it shouldn't be. We should have some expectation of clear communication and status of the order. Especially when it's way past the original expected delivery date and the fact other people...
  6. J

    Order Delayed and Delayed...

    I ordered the RWD. I called into customer service again today (the 1-888 number) and they were again, absolutely no help. I told them others with the same exact configuration (from friend's order and based off the order tracker spreadsheet) were getting deliveries or at least a VIN and they...
  7. J

    Order Delayed and Delayed...

    I'm just trying to get answers. I placed my order for the model 3 (LR Solid Black, EAP, 18" Aero) on 6/3/18 with an original 3-6 week delivery window (after waiting almost 2 years after placing my reservation payment- even before the live reveal), it is now going on 12 weeks. I called customer...