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That's more than I'm willing to risk but I can see where you're coming from. My price for AP+FSD was still listed at $11k. I would have been tempted for both at $9k but who knows when they'll get around to installing the AP3 computers in the older models. Probably after the charge back goes...

I ended up purchasing AP at $4k and asked Tesla to refund me the difference. Then they told me I wasn't eligible for the discount. I responded that I had in writing from them that I did qualify, that the price listed on my account page was incorrect, that I would still qualify if I purchased...

Maybe try tweeting to their public account? I hope the blogs pick it up. Bad publicity has a way of fixing "impossible" problems.

Maybe they can comp you a maintenance plan or an extended warranty? I couldn't stomach paying 4k extra over what they said it would cost. If I end up getting the same story from them, this will be my last Tesla. I'll hold a grudge over $4k.

That sucks! Why would they punish someone who purchased preowned? It's not like that's a published policy to entice people to buy new. And if it was, all it would do is depress the value of used Teslas. Idiotic. I'd push back hard.

Ouch, that explains why I haven't been able to upgrade either. Exact same situation for me. I tried buying on the first day of the sale but the price never updated. I've been waiting weeks for customer services to fix my upgrade price. I purchased my 100D a few months ago with 3k miles from a...

I have to concur regarding Tesla's service quality or lack thereof. At least in my own experience, Tesla service ranks dead last compared to half a dozen other brands including budget Korean carmakers. Friends who have owned Teslas for years also noted how much service has tanked since the...

Since the Taycan and etron GT are still just concepts that nobody has seen or driven in production form, it's hard to say but the e-tron SUV and the changes in the Model 3 vs S give us some hints. First, it's clear that making a good electric car is HARD. The VW group is massive but they don't...

Thank you for giving me some perspective on the relatively minor issues we're having. You sound remarkably composed considering the circumstances. If I were in your shoes, there's no way I'd be thinking about buying another Tesla. I hope that in a few years, we can all look back and be grateful...

Please tell me more about this "customer concerns section." On their forum? An email to their customer service center?

The clock is ticking and I'm trying to buy AP+FSD before Monday when the price goes back up. Since the announcement, the price listed on my account page for my 2018 Model X is stuck at $11k. I've called, written, and called again and nobody at Tesla seems to be able to help me. They either tell...

When I called customer service today, they had an automated message saying that they were aware of your issue and were working on it. It sounds like you're not alone with purchasing and not getting the upgrade. I'm still trying to get Tesla to update my account page so I can purchase.

After 8 days, Customer Service wrote me back saying that it should be $5k for AP+FSD for my vehicle. At least I have that in writing from Tesla along with a written record of me trying to make the purchase. I suspect the odds of my account page getting updated with the correct price before...

A well oiled machine, these Tesla folks. I got a call back from customer service who said they couldn't help me and transferred me to service who said they couldn't help me. The guy at service, "talked to the guys," who then gave me a random price of $8k and that I needed to call a special...

I've been trying to buy AP+FSD at the new prices since the announcement but my account page was never updated. I wrote Tesla twice and they haven't responded in a week. Now Tesla is saying the prices are going back up on Monday. I'm on hold with Customer Service now, maybe they can process it...

I'm still showing $4k for Autopilot and $11k for Autopilot+FSD on our 2018 X 100D that was ordered without any autopilot options.