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I took my car in to the service appointment today, had a tech look at the issue and he said they would need to order part (steering column module) and will have mobile service come out and fix it when it comes in. He did mention that there is a "new version" of the steering module that they...

For those who are wondering what this issue looks like, I've recorded a video of the issue on my car: it has nothing to do with light pressing or hard pressing on the left.

77xxx confirmed the issue. Left will stay in regardless of press. Even taking a hard left will not turn it off. Called my service center to schedule a fix.