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I have the same issue and have had it over several firmware updates. I'm too far from a SC so I'm having a Ranger come out next week to take a look at it. Hoping they can do something, and if so, I will report back here. Hope they can figure it out, as it is very disconcerting, and often...

I think this is the root of the issue. My car was delivered to Colorado, then shipped to New Mexico. I think the Colorado location neglected to mark the car as delivered. Anyway, my car finally appeared over the weekend! App works perfectly, no more hassle with the key card! Thanks for all...

Took delivery of my LR RWD Model 3 two weeks ago, and the app still shows I have no products linked. MyTesla page shows 'Prepare for delivery'. Don't know if it matters, but I had home delivery. Multiple calls into the service line, and multiple emails have been fruitless. Did have a quick...

Just joined the forum and am in Albuquerque. Also on I25, maybe we'll get ours together! LR RWD Silver, early reservation holder, ordered on 8-24-2018. Have received a VIN, but nothing further. No contact from Tesla. Delivery by end of September. Home delivery, obviously. Very excited to...