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I'll look more closely when I'm back at my car later today, but I don't recall seeing anysuch text on my Autopilot menu. Fingers crossed that it doesn't get deactivated during my next OTA update. ;) (I would still pay for it, these features are superb and I'm utilizing them quite a bit so far.)

My order was completely screwed up on Tesla's backend. There was no database object present for a delivery scheduler or delivery appointment to be assigned, though a VIN was assigned and had already been transported to my zip code. A helpful local store manager got this rectified for me on...

I took delivery today and I'm in the same boat. Consider this a tag.

VIN: 49,9xx LR RWD - Deep Blue Metallic -18" Aero Config date 8/6/2018 Pickup date scheduled: 9/28/2018 Previous owner: no Reservation holder: Yes, 3/31/16 Location: Los Angeles, CA Spreadsheet updated Thank you to Troy for curating and managing this excellent tracker. Thank you to /u/neroden...

Impossible for me to guess how many orderers still awaiting contact are sitting on a similarly messed up order ticket like I was. But something that was crucial to the delivery process was missing on mine, and every rep I spoke with had never seen anything like it and just emailed IDA after IDA...

Yeah, it's a definite cluster**** on their backend. From what I gathered from my last few visits to the store, I did /at one point/ have that necessary delivery object and associated "ordered" status, as that is the only database object and status to which a VIN (which I was first told that I...

Third visit to Tesla Burbank in a week. Associate Store Manager Gerald helped me for about 30 minutes. Saw a missing Delivery Object on my Opportunity Object (order item in their backend), the latter of which had a status matching a reservation, not an order. A phone call to Order Ops from...

I learned on Wednesday night that it was 7 miles away when the store employee was looking at my jacked up order ticket and tracked the VIN that was listed. I learned that it was moved to a delivery center further away this morning when I called the 888 number and the rep I spoke with did the...

My order with a VIN assigned but with missing information on the order ticket has had a case opened and forwarded to IT... who I'm told doesn't work weekends. Should be addressed tomorrow, rep expects that will resolve my missing IDA (Currently assigned to NULL NULL) issue and prompt a delivery...

Both of those last two have been reported to have been happening with my order by a store employee. I wouldn't be surprised to know that one or both of your first points was affecting me too. Still waiting for anyone at all to get in touch, be it that same store employee or the delivery...

I'm stuck at (1) currently. Phone rep on Monday said no VIN, no delivery advisor, be patient. Customer Experience Specialist at local store on Wednesday said "I see your VIN, the car is 5 miles away, I don't see your $2500 order payment. I'm escalating this, take my card." Followed up with her...

Update since my Monday post: Still no contact from delivery scheduler. Went into Tesla store and service center in Burbank last night. Arrived about 10 minutes before close, was greeted and helped immediately by Cindy. She spent a few minutes listening to my timeline and my frustration with...

Day 0 reservation, Los Angeles, configured 8/6. RWD, Deep Blue, Aero, No EAP or FSD. I am now 6 weeks since config with no delivery scheduling email. CS phone rep told me 4 weeks ago that I had a VIN and delivery scheduler (James) assigned and they expected I would hear something within a week...

Or my extreme un-luck perhaps. =\

Reservation (date)? Previous owner? I ordered this exact config on 8/6 for delivery at Marina Del Rey. Have heard from no one on the delivery arm yet.

Thanks for the reply. I haven't been given contact info for my delivery specialist. Do you think that's an email address I could get by calling in to Customer Support or my local Delivery Center?

Reserved 11AM Pacific on 3/31/16. Invited to configure on 2/28/18. Configured on 8/6/18. Assigned to Marina Del Rey delivery center. Config is RWD, Deep Blue Metallic, 18" Aero, no EAP. By 8/9, my Edit button had disappeared, my trade-in self evaluation had been processed and an offer was added...