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  1. G

    Car showing undelivered, app not working, "back end bug"?

    Correction -- Mine is now showing up in my App! Hallelujah!
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    Car showing undelivered, app not working, "back end bug"?

    Same thing for me. I’m only +2 days from delivery, but the sales associate told me something similar. Said they’re hoping to have it fixed in early October. My Tesla account still shows a Sep - Nov delivery date and that they’re “drafting my contract,” so I’m assuming it’s a backlog in...
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    Charlotte, NC Waiting Room

    Originally scheduled for last Saturday. Got the email saying I had to switch to home delivery and had a “placeholder” delivery appointment added to my account for today at 10 am. I emailed my delivery advisor yesterday and asked if he could confirm home delivery on Friday and he said he still...
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    Courier home delivery

    Don't have anything to add to your post except: Go Hokies! :)
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    Charlotte, NC Waiting Room

    I'm supposed to have home delivery next week. Was originally scheduled for pick-up at Charlotte tomorrow. Would love to know if my car is actually there: VIN: 5YJ3E1EB5JF097553 Red, AWD, White Interior, Sport Wheels
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    Charlotte, NC Waiting Room

    Got clarification today — Charlotte will not longer be doing in person pick ups (according to my delivery specialist in Vegas). So my appointment for next Saturday is cancelled, now waiting to hear on home delivery. Hoping it’s next Friday (9/28), but no guarantee. VIN disappeared from my...
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    Charlotte, NC Waiting Room

    My VIN showed in my account today (AWD, Red, Sport wheels, White interior, EAP). Account still shows pickup next Saturday at 10 AM, but I have 2 different delivery advisors telling me 2 different stories — so who knows. Had travel plans that I cancelled because of the appointment, now I don’t...
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    Confusion...

    Yes - Delivery on my Tesla account still shows 9/22 at 10 a.m. But I just got the second e-mail this afternoon, so I'll see if that delivery date remains over the next day or two. I'm sure the weather is going to impact things, as I've heard the Charlotte store will be closed until...
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    Confusion...

    I’m so confused. I have one guy from Fremont telling me I’m still scheduled for pick up in Charlotte next Saturday (9/22) and another guy from Las Vegas telling me I have to take home delivery and my car will not be ready by 9/22. ‍♂️‍♂️ Tesla better be glad I want this car really (really)...
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    Charlotte, NC Waiting Room

    Just a heads up for Raleigh and Charlotte waiters... I had an appointment to pick my car up 9/22 in Charlotte and got an e-mail today saying I was set up for home delivery now. When I questioned it, here's what I got: I understand the confusion here now that I’ve been able to look deeper. Right...
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    Raleigh, NC waiting room

    Just a heads up for Raleigh and Charlotte waiters... I had an appointment to pick my car up 9/22 in Charlotte and got an e-mail today saying I was set up for home delivery now. When I questioned it, here's what I got: I understand the confusion here now that I’ve been able to look deeper. Right...
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    Delivery Scheduling Advisor / Inside Sales Advisor - Who to believe?

    One week ago I got an e-mail from a Delivery Scheduling Advisor in Fremont. He said my car would be ready between September 20-27. I replied with my preferred dates and he set up a delivery appointment for next Saturday (9/22) at 10 a.m. in Charlotte, N.C. So they had me do all my financing...