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Believe me, I never anticipated this level of controversy when I originally posted the screenshot of the text message I received from the SC, otherwise I would have done exactly that. That being said, I responded to their text just now, but unfortunately I got that text on Monday, so I don't...

Picked up my car from a Tesla certified auto body last week and discovered this interesting option that shows up when placed into Service Mode.

This should cover most of your questions — USB Flash Drives for Tesla Dashcam | TeslaTap

Safe to assume your partition is larger than this, but it is still working perfectly now after the repeater replacement?

Yup, here's mine from a few pages earlier in this thread back on June 4th: Has Any P3D+ Owners Gotten Carbon Fiber Spoiler?

When was the last time you submitted a service request to get the spoiler installed? I just got mine a week or two ago. If you haven't tried recently, try again.

Just got mine installed today in Chicago.

Does this essentially 'break' parking mode? If so, have you found a way to resolve it?

I experienced this exact same problem, except under 12.1.1. I upgraded to 12.1.2 and it instantly fixed it.

I'm with ya'll on this — seems crazy to use summers in winter. But, he did point out that he uses chains — so for the data to be applicable to his use case, they'd have to retest the summers with chains on.

Forgetting everything else for just a moment, isn't it inconvenient to have to put chains on? Although I don't live in CA, I'm very familiar with the route over Donner Pass (I just went over it last week in fact) and I know that Caltrans generally excepts all wheel drive vehicles with snow...

I believe in the mission, but I also want what I paid for — and not a penny less! :)

From what I've read, it sounds like we wouldn't even want them in their current state. If they aren't arriving cracked (vast majority), they're practically falling off of trunks everywhere.

Finally got my badging applied today, but only because I was a royal pain in the @$$ about it. Mobile service came out for another issue, and this was supposed to be part of the work order (after I fought hard for it during the initial appointment setup... like, really hard). Then when they get...

Thankfully, my local SC was very open and transparent with me: they said exactly that to me up front, so I knew not to waste time with their wheel and tire sets. Went to Tsportline instead and bought their wheels with Michelin Pilot Alpin PA4s.

Yup, just hit the hyperlink in the original post and the scroll up from there to see pictures.

Tesla’s Troubles Mount: Shuttered Showrooms and Sinking Shares This sounds all too familiar: "Production lines sputtered when Mr. Musk pushed to churn out a few thousand cars a week — something established automakers do in a day. Tesla sent customers $70,000 cars with dings, scratches and...

Personally, I'm considering it the "Pain & Suffering" component of a narrowly averted lawsuit. Plus -- even with the $12,500, I'm still not entirely sure I've actually come out ahead considering the number of work hours lost in this project over the multi-month drama.

I sure did.

$0. As per the title of the thread, I had 636 miles on the vehicle when it was handed over to the Service Center, and they bought back the vehicle at 100% of the purchase price including taxes and fees with zero deductions.

That's a difficult question to answer because I initiated the process through a Delivery Manager at one location who then documented my situation in an email to the Service Manager at a different location who ultimately ended up owning my buy-back. But, I would say that you should never allow...

No worries — thanks for the quick reply. It blows my mind how rare these have become.

If you take that route, either make sure to request permission or confirm that you live in a "One Party" state with respect to laws governing call recording. Personally, I took @SJC3's route of following up calls with emails detailing our conversation. They would reply without any dispute of...

Is it safe to assume these are long gone?

Great point. Ask for their cell number as well. Everyone I met with was comfortable giving it out (they volunteered it — I didn't ask for it).

Hi @David3 — I was desperate and so I tired literally every approach I could think of including that online executive team message (in addition to sending emails out to every Tesla email address I had on file — Owner Advisers, Delivery Specialists, etc.) since I was getting nowhere. Most...

That's exactly right.

@David3: @MP3 is correct — you must work through a combination of the local Service Center leadership team (primarily) and the local Delivery team (secondarily). Those two have exclusive access to the Business Resolutions team back at corporate. I ended up being on a text message basis with...

No problem; more than happy to help. Yes, they gave me a rental car and they were even willing to give me Lyft credits as needed.

The reason I decided to go after a replacement was because the vehicle was stuck in the body shop for over 6+ weeks. It was at that point that I decided to pull the plug and walk away. I never got behind the wheel after I originally dropped the car off for the "one week" service. Eventually...

I'm surprised no one has mentioned the lack of a heated steering wheel in Model 3. That's the only thing I desperately feel needs to be brought over to my P3D to make it perfect.

I actually intend to file for $15,000 in EV federal tax credits, since I took delivery of the replacement vehicle on 12/28.

Yup, you've got you stay on top of them. I now have cell phone numbers for a few of them. Text message is the best bet for quick replies...aside from repeatedly showing up unannounced. Happy to help.

Documents signed on January 9, physical check arrived on January 15. The $2500 refund to the credit card occurred over the weekend in between those two dates.

Yes, it was a two page repurchase agreement, along with a separate Power of Attorney (which they made me sign two duplicate copies of... "just in case". (weird) Amen to that! I'm loving my replacement vehicle... which is literally the same as the first, just with fewer defects.

I head read similar concerns in the forums as well, so I reached out to several lawyers in order to prepare to battle this since there was one brief comment I found where someone mentioned that the involvement of a lawyer caused Tesla to drop their insistence that a deduction be made for the...

The transaction was not processed as a refund. By Tesla's insistence, it was executed a "repurchase". They didn't refund my purchase, they bought the vehicle back from me. That may sound like silly semantics to us, but it makes a night and day difference in the eyes of the law.

I got the same impression at first, but supposedly the "Business Resolutions" team is like one or two guys, so they're just limited on throughput. I was amazed that they actually managed to get the $5,000 refund checks for the P3D+ price drop out in calendar 2018.

@jackospd: Here are the details on the issues I had: Successful Full Refund (Buy-Back / Vehicle Return) After Three Months & 636 Miles

I was told today that they will begin scheduling my badge immediately, but that the spoilers will take time due to defects. More details here: Has Any P3D+ Owners Gotten Carbon Fiber Spoiler?

With all the troubles I've been through, I've managed to develop a solid relationship with several folks at my local SC and received some interesting news on this today. Apparently, just like the vehicles themselves, the spoilers are arriving defective. I don't want to get into specifics for...

Wow! I can't believe the drama you had to go through. That's awful. The worst that happened in my case was being continuously ignored, over, and over, and over again. I had to practically move into the service center and the auto body part time for several months in order to get my case...

My story is long and arduous (a brief summary can be found here: Performance Model 3 Snow Tires/Rims), but suffice it to say that I was apart from my vehicle for over two months for what was supposed to be a relatively quick, one-week repair of superficial delivery defects. After waiting long...

People have suggested the Tweet approach, but I've always assumed they were joking. I have maybe 5 total followers on Twitter, so I am assuming he'd never even see my tweet with my account not being anywhere close to an influencer level at all. Tomorrow is the big day when I am scheduled to...

Same here. Guess it took an extra day for USPS to reach the Central region... how bizarre ;-)

It's been 5 weeks since the 4 week commitment. Today I receive this. Not sure if this means they never originally submitted the request or what.

Got my 4-week commitment on 11/8. Nothing yet.

I just boarded a flight to San Francisco on my way to visit my own company, which just happens to be around the corner from Tesla in Palo Alto, and I was wondering if it is possible to visit the headquarters location to handle support issues? In my case, I am working on a buyback of my defective...

Would you be willing to share more details about your story? The detailed process you went through... the time each step took... how they calculated the mileage use ($/mi.)... etc. Thank you!